skip to main content


Title: Scalable Demand-Aware Recommendation
Recommendation for e-commerce with a mix of durable and nondurable goods has characteristics that distinguish it from the well-studied media recommendation problem. The demand for items is a combined effect of form utility and time utility, i.e., a product must both be intrinsically appealing to a consumer and the time must be right for purchase. In particular for durable goods, time utility is a function of inter-purchase duration within product category because consumers are unlikely to purchase two items in the same category in close temporal succession. Moreover, purchase data, in contrast to rating data, is implicit with non-purchases not necessarily indicating dislike. Together, these issues give rise to the positive-unlabeled demand-aware recommendation problem that we pose via joint low-rank tensor completion and product category inter-purchase duration vector estimation. We further relax this problem and propose a highly scalable alternating minimization approach with which we can solve problems with millions of users and millions of items in a single thread. We also show superior prediction accuracies on multiple real-world datasets.  more » « less
Award ID(s):
1719097
NSF-PAR ID:
10058229
Author(s) / Creator(s):
; ; ; ;
Date Published:
Journal Name:
Neural Information Processing Systems (NIPS)
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
More Like this
  1. null (Ed.)
    Sequential recommendation is the task of predicting the next items for users based on their interaction history. Modeling the dependence of the next action on the past actions accurately is crucial to this problem. Moreover, sequential recommendation often faces serious sparsity of item-to-item transitions in a user's action sequence, which limits the practical utility of such solutions. To tackle these challenges, we propose a Category-aware Collaborative Sequential Recommender. Our preliminary statistical tests demonstrate that the in-category item-to-item transitions are often much stronger indicators of the next items than the general item-to-item transitions observed in the original sequence. Our method makes use of item category in two ways. First, the recommender utilizes item category to organize a user's own actions to enhance dependency modeling based on her own past actions. It utilizes self-attention to capture in-category transition patterns, and determines which of the in-category transition patterns to consider based on the categories of recent actions. Second, the recommender utilizes the item category to retrieve users with similar in-category preferences to enhance collaborative learning across users, and thus conquer sparsity. It utilizes attention to incorporate in-category transition patterns from the retrieved users for the target user. Extensive experiments on two large datasets prove the effectiveness of our solution against an extensive list of state-of-the-art sequential recommendation models. 
    more » « less
  2. null (Ed.)
    We study the dynamic assortment planning problem, where for each arriving customer, the seller offers an assortment of substitutable products and the customer makes the purchase among offered products according to an uncapacitated multinomial logit (MNL) model. Because all the utility parameters of the MNL model are unknown, the seller needs to simultaneously learn customers’ choice behavior and make dynamic decisions on assortments based on the current knowledge. The goal of the seller is to maximize the expected revenue, or, equivalently, to minimize the expected regret. Although dynamic assortment planning problem has received an increasing attention in revenue management, most existing policies require the estimation of mean utility for each product and the final regret usually involves the number of products [Formula: see text]. The optimal regret of the dynamic assortment planning problem under the most basic and popular choice model—the MNL model—is still open. By carefully analyzing a revenue potential function, we develop a trisection-based policy combined with adaptive confidence bound construction, which achieves an item-independent regret bound of [Formula: see text], where [Formula: see text] is the length of selling horizon. We further establish the matching lower bound result to show the optimality of our policy. There are two major advantages of the proposed policy. First, the regret of all our policies has no dependence on [Formula: see text]. Second, our policies are almost assumption-free: there is no assumption on mean utility nor any “separability” condition on the expected revenues for different assortments. We also extend our trisection search algorithm to capacitated MNL models and obtain the optimal regret [Formula: see text] (up to logrithmic factors) without any assumption on the mean utility parameters of items. 
    more » « less
  3. We develop a variant of the multinomial logit model with impatient customers and study assortment optimization and pricing problems under this choice model. In our choice model, a customer incrementally views the assortment of available products in multiple stages. The patience level of a customer determines the maximum number of stages in which the customer is willing to view the assortments of products. In each stage, if the product with the largest utility provides larger utility than a minimum acceptable utility, which we refer to as the utility of the outside option, then the customer purchases that product right away. Otherwise, the customer views the assortment of products in the next stage as long as the customer’s patience level allows the customer to do so. Under the assumption that the utilities have the Gumbel distribution and are independent, we give a closed-form expression for the choice probabilities. For the assortment-optimization problem, we develop a polynomial-time algorithm to find the revenue-maximizing sequence of assortments to offer. For the pricing problem, we show that, if the sequence of offered assortments is fixed, then we can solve a convex program to find the revenue-maximizing prices, with which the decision variables are the probabilities that a customer reaches different stages. We build on this result to give a 0.878-approximation algorithm when both the sequence of assortments and the prices are decision variables. We consider the assortment-optimization problem when each product occupies some space and there is a constraint on the total space consumption of the offered products. We give a fully polynomial-time approximation scheme for this constrained problem. We use a data set from Expedia to demonstrate that incorporating patience levels, as in our model, can improve purchase predictions. We also check the practical performance of our approximation schemes in terms of both the quality of solutions and the computation times. 
    more » « less
  4. We consider dynamic assortment problems with reusable products, in which each arriving customer chooses a product within an offered assortment, uses the product for a random duration of time, and returns the product back to the firm to be used by other customers. The goal is to find a policy for deciding on the assortment to offer to each customer so that the total expected revenue over a finite selling horizon is maximized. The dynamic-programming formulation of this problem requires a high-dimensional state variable that keeps track of the on-hand product inventories, as well as the products that are currently in use. We present a tractable approach to compute a policy that is guaranteed to obtain at least 50% of the optimal total expected revenue. This policy is based on constructing linear approximations to the optimal value functions. When the usage duration is infinite or follows a negative binomial distribution, we also show how to efficiently perform rollout on a simple static policy. Performing rollout corresponds to using separable and nonlinear value function approximations. The resulting policy is also guaranteed to obtain at least 50% of the optimal total expected revenue. The special case of our model with infinite usage durations captures the case where the customers purchase the products outright without returning them at all. Under infinite usage durations, we give a variant of our rollout approach whose total expected revenue differs from the optimal by a factor that approaches 1 with rate cubic-root of Cmin, where Cmin is the smallest inventory of a product. We provide computational experiments based on simulated data for dynamic assortment management, as well as real parking transaction data for the city of Seattle. Our computational experiments demonstrate that the practical performance of our policies is substantially better than their performance guarantees and that performing rollout yields noticeable improvements. 
    more » « less
  5. We study markets with mixed manna, where m divisible goods and chores shall be divided among n agents to obtain a competitive equilibrium. Equilibrium allocations are known to satisfy many fairness and efficiency conditions. While a lot of recent work in fair division is restricted to linear utilities and chores, we focus on a substantial generalization to separable piecewise-linear and concave (SPLC) utilities and mixed manna. We first derive polynomial-time algorithms for markets with a constant number of items or a constant number of agents. Our main result is a polynomial-time algorithm for instances with a constant number of chores (as well as any number of goods and agents) under the condition that chores dominate the utility of the agents. Interestingly, this stands in contrast to the case when the goods dominate the agents utility in equilibrium, where the problem is known to be PPAD-hard even without chores.

     
    more » « less