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The Northeast Cyberteam Program is a
collaborative effort across Maine, New Hampshire, Vermont, and
Massachusetts that seeks to assist researchers at small and
medium-sized institutions in the region with making use of
cyberinfrastructure, while simultaneously building the next
generation of research computing facilitators. Recognizing that
research computing facilitators are frequently in short supply, the
program also places intentional emphasis on capturing and
disseminating best practices in an effort to enable opportunities to
leverage and build on existing solutions whenever practical. The
program combines direct assistance to computationally intensive
research projects; experiential learning opportunities that pair
experienced mentors with students interested in research
computing facilitation; sharing of resources and knowledge across
large and small institutions; and tools that enable efficient
oversight and possible replication of these ideas in other regions.
Each project involves a researcher seeking to better utilize
cyberinfrastructure in research, a student facilitator, and a
mentor with relevant domain expertise. These individuals may be
at the same institution or at separate institutions. The student
works with the researcher and the mentor to become a bridge
between the infrastructure and the research domain. Through
this model, students receive training and opportunities that
otherwise would not be available, research projects get taken to a
higher level, and the effectiveness of the mentor is multiplied.
Providing tools to enable self-service learning is a key concept
in our strategy to develop facilitators through experiential
learning, recognizing that one of the most fundamental skills of
successful facilitators is their ability to quickly learn enough about
new domains and applications to be able draw parallels with their
existing knowledge and help to solve the problem at hand. The
Cyberteam Portal is used to access the self-service learning
resources developed to provide just-in-time information delivery
to participants as they embark on projects in unfamiliar domains,
and also serves as a receptacle for best practices, tools, and
techniques developed during a project. Tools include Ask.CI, an
interactive site for questions and answers; a learning resources
repository used to collect online training modules vetted by
Cyberteam projects that provide starting points for subsequent
projects or independent activities; and a Github repository. The
Northeast Cyberteam was created with funding from the National
Science Foundation, but has developed strategies for sustainable
operations.
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