skip to main content
Explore Scholarly Publications and Datasets in the NSF-PAR

Title: Query Formulation Assistance for Kids: What is Available, When to Help & What Kids Want
Children use popular web search tools, which are generally designed for adult users. Because children have different developmental needs than adults, these tools may not always adequately support their search for information. Moreover, even though search tools offer support to help in query formulation, these too are aimed at adults and may hinder children rather than help them. This calls for the examination of existing technologies in this area, to better understand what remains to be done when it comes to facilitating query-formulation tasks for young users. In this paper, we investigate interaction elements of query formulation--including query suggestion algorithms--for children. The primary goals of our research efforts are to: (i) examine existing plug-ins and interfaces that explicitly aid children's query formulation; (ii) investigate children's interactions with suggestions offered by a general-purpose query suggestion strategy vs. a counterpart designed with children in mind; and (iii) identify, via participatory design sessions, their preferences when it comes to tools / strategies that can help children find information and guide them through the query formulation process. Our analysis shows that existing tools do not meet children's needs and expectations; the outcomes of our work can guide researchers and developers as they implement query more » formulation strategies for children. « less
Authors:
; ; ; ; ;
Award ID(s):
1763649 1565937
Publication Date:
NSF-PAR ID:
10099386
Journal Name:
Proceedings of the 18th ACM International Conference on Interaction Design and Children
Page Range or eLocation-ID:
109 to 120
Sponsoring Org:
National Science Foundation
More Like this
  1. ; ; ; ; ; ( , Proceedings of the 18th ACM International Conference on Interaction Design and Children)
    Misspellings in queries used to initiate online searches is an everyday occurrence. When this happens, users either rely on the search engine's ability to understand their query or they turn to spellcheckers. Spellcheckers are usually based on popular dictionaries or past query logs, leading to spelling suggestions that often better resonate with adult users because that data is more readily available. Based on an educational perspective, previous research reports, and initial analyses of sample search logs, we hypothesize that existing spellcheckers are not suitable for young users who frequently encounter spelling challenges when searching for information online. We present early results of our ongoing research focused on identifying the needs and expectations children have regarding spellcheckers.
  2. ; ; ; ; ; ( , Proceedings of the Human Factors and Ergonomics Society Annual Meeting)
    Introduction Social media has created opportunities for children to gather social support online (Blackwell et al., 2016; Gonzales, 2017; Jackson, Bailey, & Foucault Welles, 2018; Khasawneh, Rogers, Bertrand, Madathil, & Gramopadhye, 2019; Ponathil, Agnisarman, Khasawneh, Narasimha, & Madathil, 2017). However, social media also has the potential to expose children and adolescents to undesirable behaviors. Research showed that social media can be used to harass, discriminate (Fritz & Gonzales, 2018), dox (Wood, Rose, & Thompson, 2018), and socially disenfranchise children (Page, Wisniewski, Knijnenburg, & Namara, 2018). Other research proposes that social media use might be correlated to the significant increase in suicide rates and depressive symptoms among children and adolescents in the past ten years (Mitchell, Wells, Priebe, & Ybarra, 2014). Evidence based research suggests that suicidal and unwanted behaviors can be promulgated through social contagion effects, which model, normalize, and reinforce self-harming behavior (Hilton, 2017). These harmful behaviors and social contagion effects may occur more frequently through repetitive exposure and modelling via social media, especially when such content goes “viral” (Hilton, 2017). One example of viral self-harming behavior that has generated significant media attention is the Blue Whale Challenge (BWC). The hearsay about this challenge is that individuals at allmore »ages are persuaded to participate in self-harm and eventually kill themselves (Mukhra, Baryah, Krishan, & Kanchan, 2017). Research is needed specifically concerning BWC ethical concerns, the effects the game may have on teenagers, and potential governmental interventions. To address this gap in the literature, the current study uses qualitative and content analysis research techniques to illustrate the risk of self-harm and suicide contagion through the portrayal of BWC on YouTube and Twitter Posts. The purpose of this study is to analyze the portrayal of BWC on YouTube and Twitter in order to identify the themes that are presented on YouTube and Twitter posts that share and discuss BWC. In addition, we want to explore to what extent are YouTube videos compliant with safe and effective suicide messaging guidelines proposed by the Suicide Prevention Resource Center (SPRC). Method Two social media websites were used to gather the data: 60 videos and 1,112 comments from YouTube and 150 posts from Twitter. The common themes of the YouTube videos, comments on those videos, and the Twitter posts were identified using grounded, thematic content analysis on the collected data (Padgett, 2001). Three codebooks were built, one for each type of data. The data for each site were analyzed, and the common themes were identified. A deductive coding analysis was conducted on the YouTube videos based on the nine SPRC safe and effective messaging guidelines (Suicide Prevention Resource Center, 2006). The analysis explored the number of videos that violated these guidelines and which guidelines were violated the most. The inter-rater reliabilities between the coders ranged from 0.61 – 0.81 based on Cohen’s kappa. Then the coders conducted consensus coding. Results & Findings Three common themes were identified among all the posts in the three social media platforms included in this study. The first theme included posts where social media users were trying to raise awareness and warning parents about this dangerous phenomenon in order to reduce the risk of any potential participation in BWC. This was the most common theme in the videos and posts. Additionally, the posts claimed that there are more than 100 people who have played BWC worldwide and provided detailed description of what each individual did while playing the game. These videos also described the tasks and different names of the game. Only few videos provided recommendations to teenagers who might be playing or thinking of playing the game and fewer videos mentioned that the provided statistics were not confirmed by reliable sources. The second theme included posts of people that either criticized the teenagers who participated in BWC or made fun of them for a couple of reasons: they agreed with the purpose of BWC of “cleaning the society of people with mental issues,” or they misunderstood why teenagers participate in these kind of challenges, such as thinking they mainly participate due to peer pressure or to “show off”. The last theme we identified was that most of these users tend to speak in detail about someone who already participated in BWC. These videos and posts provided information about their demographics and interviews with their parents or acquaintances, who also provide more details about the participant’s personal life. The evaluation of the videos based on the SPRC safe messaging guidelines showed that 37% of the YouTube videos met fewer than 3 of the 9 safe messaging guidelines. Around 50% of them met only 4 to 6 of the guidelines, while the remaining 13% met 7 or more of the guidelines. Discussion This study is the first to systematically investigate the quality, portrayal, and reach of BWC on social media. Based on our findings from the emerging themes and the evaluation of the SPRC safe messaging guidelines we suggest that these videos could contribute to the spread of these deadly challenges (or suicide in general since the game might be a hoax) instead of raising awareness. Our suggestion is parallel with similar studies conducted on the portrait of suicide in traditional media (Fekete & Macsai, 1990; Fekete & Schmidtke, 1995). Most posts on social media romanticized people who have died by following this challenge, and younger vulnerable teens may see the victims as role models, leading them to end their lives in the same way (Fekete & Schmidtke, 1995). The videos presented statistics about the number of suicides believed to be related to this challenge in a way that made suicide seem common (Cialdini, 2003). In addition, the videos presented extensive personal information about the people who have died by suicide while playing the BWC. These videos also provided detailed descriptions of the final task, including pictures of self-harm, material that may encourage vulnerable teens to consider ending their lives and provide them with methods on how to do so (Fekete & Macsai, 1990). On the other hand, these videos both failed to emphasize prevention by highlighting effective treatments for mental health problems and failed to encourage teenagers with mental health problems to seek help and providing information on where to find it. YouTube and Twitter are capable of influencing a large number of teenagers (Khasawneh, Ponathil, Firat Ozkan, & Chalil Madathil, 2018; Pater & Mynatt, 2017). We suggest that it is urgent to monitor social media posts related to BWC and similar self-harm challenges (e.g., the Momo Challenge). Additionally, the SPRC should properly educate social media users, particularly those with more influence (e.g., celebrities) on elements that boost negative contagion effects. While the veracity of these challenges is doubted by some, posting about the challenges in unsafe manners can contribute to contagion regardless of the challlenges’ true nature.« less
  3. ( , Boise State University Masters Thesis)
    Bicycle design has not changed for a long time, as they are well-crafted for those that possess the skills to ride, i.e., adults. Those learning to ride, however, often need additional support in the form of training wheels. Searching for information on the Web is much like riding a bicycle, where modern search engines (the bicycle) are optimized for general use and adult users, but lack the functionality to support non-traditional audiences and environments. In this thesis, we introduce a set of training wheels in the form of a learning to rank model as augmentation for standard search engines to support classroom search activities for children (ages 6–11). This new model extends the known listwise learning to rank framework through the balancing of risk and reward. Doing so enables the model to prioritize Web resources of high educational alignment, appropriateness, and adequate readability by analyzing the URLs, snippets, and page titles of Web resources retrieved by a given mainstream search engine. Experiments including an ablation study and comparisons with existing baselines showcase the correctness of the proposed model. Outcomes of this work demonstrate the value of considering multiple perspectives inherent to the classroom setting, e.g., educational alignment, readability, and objectionability,more »when applied to the design of algorithms that can better support children's information discovery.« less
  4. ( , ACM Conference on Human Information Interaction and Retrieval (CHIIR))
    People often have difficulty in expressing their information needs. Many times this results from a lack of clarity about the task at hand, or the way an information or search system works. In addition, people may not know what they do not know. The former is addressed by search systems by providing recommendations, whereas there are no good solutions for the latter problem. Even when a search system makes recommendations, they are limited to suggesting objects such as queries and documents only. They do not consider providing suggestions for strategies, people, or processes. This Perspective Paper addresses it by showing how to investigate the nature of the work a person is doing, predicting the potential problems they may encounter, and providing help to overcome those problems. This help could be an object such as a document or a query, a strategy, or a person. This whole process is referred to as Information Fostering. Beyond crafting a general-purpose recommender system, Information Fostering is the idea of providing proactive suggestions and help to information seekers. This could allow them avoid potential problems and capture promising opportunities from a search process before it is too late. The current paper presents this new perspectivemore »by outlining desired characteristics of an Information Fostering system, envisioning application scenarios, and proposing a set of potential methods for moving forward. Beyond these details, the primary purpose of this paper is to offer a new viewpoint that looks at the other side of the information seeking coin, by bringing together ideas from human-computer interaction, information retrieval, recommender systems, and education.« less
  5. ; ; ; ; ; ; ( , Proceedings of the Interaction Design and Children Conference)
    Spellchecking functionality embedded in existing search tools can assist children by offering a list of spelling alternatives when a spelling error is detected. Unfortunately, children tend to generally select the first alternative when presented with a list of options, as opposed to the one that matches their intent. In this paper, we describe a study we conducted with 191 children ages 6-12 in order to offer empirical evidence of: (1) their selection habits when identifying spelling suggestions that match the word they meant to type, and (2) the degree of influence multimodal cues, i.e., synthesized speech and images, have in prompting children to select the correct spelling suggestion. The results from our study reveal that multimodal cues, primarily synthesized speech, have a positive impact on the children's ability to identify their intended word from a list of spelling suggestions.
  • Citation Formats
  • MLA
  • APA
  • Chicago
  • BibTeX
  • Save / Share this Record
  • Send to Email