skip to main content


Title: Paths to Empathy: Heterogeneous Effects of Reading Personal Stories Online
Every day people share personal stories online, reaching millions of users around the world through blogs, social media and news websites. Why are some of these stories more attractive to readers than others? What features of these personal narratives make readers empathize with the storyteller? Do the readers’ personal characteristics and experiences play a role in feeling connection to the story they read? Experimental studies in psychology show that there are several factors that increase empathy in the aggregate, but there is a need for deeper understanding of empathetic feelings at the individual level of storyteller, story, and reader. Here, we present the design and analysis of a survey that studied the impact of story features and reader predispositions and perceptions on the empathy they feel when reading online stories. We use causal trees to find the individual-level causal factors for empathy and to understand the heterogeneity in the treatment effects. One of our main findings is that empathy is contextual and, while reader personality plays a significant role in evoking empathy, the mood of the reader prior to reading the story and linguistic story features have an impact as well. The results of our analyses can be used to help people create content that others care about and to help them communicate more effectively  more » « less
Award ID(s):
1801644
NSF-PAR ID:
10148687
Author(s) / Creator(s):
; ; ; ;
Date Published:
Journal Name:
Proceedings of IEEE Conference on Data Science and Advanced Analytics (DSAA)
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
More Like this
  1. In this methods paper, the development and utility of composite narratives will be explored. Composite narratives, which involve combining aspects of multiple interviews into a single narrative, are a relatively modern methodology used in the qualitative research literature for several purposes: to do justice to complex accounts while maintaining participant anonymity, summarize data in a more engaging personal form and retain the human face of the data, illustrate specific aspects of the research findings, enhance the transferability of research findings by invoking empathy, illuminate collective experiences, and enhance research impact by providing findings in a manner more accessible to those outside of academia. Composite narratives leverage the power of storytelling, which has shown to be effective in studies of neurology and psychology; i.e., since humans often think and process information in narrative structures, the information conveyed in story form can be imprinted more easily on readers’ minds or existing schema. Engineering education researchers have increasingly begun using narrative research methods. Recently, researchers have begun exploring composite narratives as an approach to enable more complex and nuanced understandings of engineering education while mitigating potential issues around the confidentiality of participants. Because this is a relatively new methodology in higher education more broadly and in engineering education specifically, more examples of how to construct and utilize composite narratives in both research and practice are needed. This paper will share how we created a composite narrative from interviews we collected for our work so that others can adapt this methodology for their research projects. The paper will also discuss ways we modified and enhanced these narratives to connect research to practice and impact engineering students. This approach involved developing probing questions to stimulate thinking, learning, and discussion in academic and industrial educational settings. We developed the composite narratives featured in this paper from fifteen semi-structured critical incident interviews with engineering managers about their perceptions of adaptability. The critical incidents shared were combined to develop seven composite narratives reflecting real-life situations to which engineers must adapt in the workplace. These scenarios, grounded in the data, were taken directly to the engineering classroom for discussion with students on how they would respond and adapt to the presented story. In this paper, we detail our process of creating one composite narrative from the broader study and its associated probing questions for research dissemination in educational settings. We present this detailed account of how one composite narrative was constructed to demonstrate the quality and trustworthiness of the composite narrative methodology and assist in its replication by other scholars. Further, we discuss the benefits and limitations of this methodology, highlighting the parts of the data brought into focus using this method and how that contrasts with an inductive-deductive approach to qualitative coding also taken in this research project. 
    more » « less
  2. Collaborating scientists and storytellers successfully built a university-based science-in-action video storytelling model to test the research question: Can university scientists increase their relatability and public engagement through science-in-action video storytelling? Developed over 14 years, this science storytelling model produced more than a dozen high-visibility narratives that translated science to the public and featured scientists, primarily environmental and climate scientists, who are described in audience surveys as relatable people. This collaborative model, based on long-term trusting partnerships between scientists and video storytellers, documented scientists as they conducted their research and together created narratives intended to humanize scientists as authentic people on journeys of discovery. Unlike traditional documentary filmmaking or journalism, the participatory nature of this translational science model involved scientists in the shared making of narratives to ensure the accuracy of the story's science content. Twelve science and research video story products have reached broad audiences through a variety of venues including television and online streaming platforms such as Public Broadcasting Service (PBS), Netflix, PIVOT TV, iTunes, and Kanopy. With a reach of over 180 million potential public audience viewers, we have demonstrated the effectiveness of this model to produce science and environmental narratives that appeal to the public. Results from post-screening surveys with public, high school, and undergraduate audiences showed perceptions of scientists as relatable. Our data includes feedback from undergraduate and high school students who participated in the video storytelling processes and reported increased relatability to both scientists and science. In 2022, we surveyed undergraduate students using a method that differentiated scientists' potential relatable qualities with scientists' passion for their work, and the scientists' motivation to help others, consistently associated with relatability. The value of this model to scientists is offered throughout this paper as two of our authors are biological scientists who were featured in our original science-in-action videos. Additionally, this model provides a time-saving method for scientists to communicate their research. We propose that translational science stories created using this model may provide audiences with opportunities to vicariously experience scientists' day-to-day choices and challenges and thus may evoke audiences' ability to relate to, and trust in, science. 
    more » « less
  3. In March 2020, the global COVID-19 pandemic forced universities across the United States to immediately stop face-to-face activities and transition to virtual instruction. While this transition was not easy for anyone, the shift to online learning was especially difficult for STEM courses, particularly engineering, which has a strong practical/laboratory component. Additionally, underrepresented students (URMs) in engineering experienced a range of difficulties during this transition. The purpose of this paper is to highlight underrepresented engineering students’ experiences as a result of COVID-19. In particular, we aim to highlight stories shared by participants who indicated a desire to share their experience with their instructor. In order to better understand these experiences, research participants were asked to share a story, using the novel data collection platform SenseMaker, based on the following prompt: Imagine you are chatting with a friend or family member about the evolving COVID-19 crisis. Tell them about something you have experienced recently as an engineering student. Conducting a SenseMaker study involves four iterative steps: 1) Initiation is the process of designing signifiers, testing, and deploying the instrument; 2) Story Collection is the process of collecting data through narratives; 3) Sense-making is the process of exploring and analyzing patterns of the collection of narratives; and 4) Response is the process of amplifying positive stories and dampening negative stories to nudge the system to an adjacent possible (Van der Merwe et al. 2019). Unlike traditional surveys or other qualitative data collection methods, SenseMaker encourages participants to think more critically about the stories they share by inviting them to make sense of their story using a series of triads and dyads. After completing their narrative, participants were asked a series of triadic, dyadic, and sentiment-based multiple-choice questions (MCQ) relevant to their story. For one MCQ, in particular, participants were required to answer was “If you could do so without fear of judgment or retaliation, who would you share this story with?” and were given the following options: 1) Family 2) Instructor 3) Peers 4) Prefer not to answer 5) Other. A third of the participants indicated that they would share their story with their instructor. Therefore, we further explored this particular question. Additionally, this paper aims to highlight this subset of students whose primary motivation for their actions were based on Necessity. High-level qualitative findings from the data show that students valued Grit and Perseverance, recent experiences influenced their Sense of Purpose, and their decisions were majorly made based on Intuition. Chi-squared tests showed that there were not any significant differences between race and the desire to share with their instructor, however, there were significant differences when factoring in gender suggesting that gender has a large impact on the complexity of navigating school during this time. Lastly, ~50% of participants reported feeling negative or extremely negative about their experiences, ~30% reported feeling neutral, and ~20% reported feeling positive or extremely positive about their experiences. In the study, a total of 500 micro-narratives from underrepresented engineering students were collected from June – July 2020. Undergraduate and graduate students were recruited for participation through the researchers’ personal networks, social media, and through organizations like NSBE. Participants had the option to indicate who is able to read their stories 1) Everyone 2) Researchers Only, or 3) No one. This work presents qualitative stories of those who granted permission for everyone to read. 
    more » « less
  4. Societal Impact Statement

    The practice of writing science blogs benefits both the scientist and society alike by providing professional development opportunities and delivering information in a format that is accessible to large and diverse audiences. By designing a project that introduced upper‐level undergraduate students to science blog writing with a focus on plant biology, we piqued students' interest in science writing and the content of a popular plant science blog website. If adopted more widely, this work could broaden the scope of science education and promote the development of effective science communication skills for the next generation of scientists.

    Summary

    Successful scientists must communicate their research to broad audiences, including distilling key scientific concepts for the general public. Students pursuing careers in Science, Technology, Engineering, and Mathematics (STEM) fields benefit from developing public communication skills early in their careers, but opportunities are limited in traditional biology curricula.

    We created the “Plant Science Blogging Project” for a Plant Biology undergraduate course at the University of Pittsburgh in Fall 2018 and 2019. Students wrote blog posts merging personal connections with plants with plant biology concepts for the popular science blogsPlant Love StoriesandEvoBites. By weaving biology into their narratives, students learned how to share botanical knowledge with the general public.

    The project had positive impacts on student learning and public engagement. In post‐assignment surveys, the majority of students reported that they enjoyed the assignment, felt it improved their understanding of plant biology, and piqued their interest in reading and writing science blogs in the future. Approximately one‐third of the student‐authored blogs were published, including two that rose to the top 10 most‐read posts on Plant Love Stories. Some dominant themes in student blogs, including medicine and culture, differed from common story themes published on the web, indicating the potential for students to diversify science blog content.

    Overall, the Plant Science Blogging Project allows undergraduate students to engage with plant biology topics in a new way, sharpen their scientific communication skills in accordance with today's world of mass information sharing, and contribute to the spread of scientific knowledge for public benefit.

     
    more » « less
  5. null (Ed.)
    Effective storytelling relies on engagement and interaction. This work develops an automated software platform for telling stories to children and investigates the impact of two design choices on children’s engagement and willingness to interact with the system: story distribution and the use of complex gesture. A storyteller condition compares stories told in a third person, narrator voice with those distributed between a narrator and first-person story characters. Basic gestures are used in all our storytellings, but, in a second factor, some are augmented with gestures that indicate conversational turn changes, references to other characters and prompt children to ask questions. An analysis of eye gaze indicates that children attend more to the story when a distributed storytelling model is used. Gesture prompts appear to encourage children to ask questions, something that children did, but at a relatively low rate. Interestingly, the children most frequently asked “why” questions. Gaze switching happened more quickly when the story characters began to speak than for narrator turns. These results have implications for future agent-based storytelling system research. 
    more » « less