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(Ed.)
Solving open-ended complex problems is an essential skill for part of being an engineer and a common activity in the one of the qualities needed in an engineering workplace. In order to help undergraduate engineering students develop such qualities and better prepare them for their future careers, this study is a preliminary effort to explore the problem solving approaches adopted by a student, faculty, and practicing engineer in civil engineering. As part of an ongoing NSF-funded study, this paper qualitatively investigates how three participants solve the following research question: What are the similarities and differences between a student, faculty, and practicing
engineer in the approach to solve an ill-structured engineering problem? Verbal protocol analysis
was used to answer this research question. Participants were asked to verbalize their response while they worked on the proposed problem. This paper includes a detailed analysis of the observed problem-solving processes of the participants. Our preliminary findings indicate some distinct differences between the student, professor, and practicing engineer in their problem-solving approaches. The student and practicing engineer used their prior knowledge to develop a solution, while the faculty did not make any connection to outside knowledge. It was also observed that the faculty and practicing engineer spent a great deal of time on feasibility and safety issues, whereas the student spent more time detailing the tool that would be used as their solution. Through additional data collection and analysis, we will better understand the similarities and differences between students, professionals, and faculty in terms of how they approach an ill-structured problem. This study will provide insights that will lead to the development of ways to better prepare engineering students to solve complex problems.
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