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Service robots often perform their main functions in public settings, interacting with more than one person at a time. How these robots should handle the affairs of individual users while also behaving appropriately when others are present is an open question. One option is to design for flexible agent embodiment: letting agents take control of different robots as people move between contexts. Through structured User Enactments, we explored how agents embodied within a single robot might interact with multiple people. Participants interacted with a robot embodied by a singular service agent, agents that re-embody in different robots and devices, and agents that co-embody within the same robot. Findings reveal key insights about the promise of re-embodiment and co-embodiment as design paradigms as well as what people value during interactions with service robots that use personalization.
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Defining Transfers Between Multiple Service Robots
In a future where many robot assistants support human endeavors, interactions with multiple robots either simultaneously or sequentially will occur. This paper highlights an initial exploration into one type of sequential interaction, which we call "transfers'' between multiple service robots. We defined the act of transferring between service robots and further decomposed it into five stages. Our research was informed by a design workshop investigating usage of multiple service robots. We also identified open design and research questions on this topic.
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- Award ID(s):
- 1734361
- PAR ID:
- 10181154
- Date Published:
- Journal Name:
- HRI '20: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
- Page Range / eLocation ID:
- 465 to 467
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1145/3371382.3378258
