Adolescent online safety researchers have emphasized the importance of moving beyond restrictive and privacy invasive approaches to online safety, towards resilience-based approaches for empowering teens to deal with online risks independently. Unfortunately, many of the existing online safety interventions are focused on parental mediation and not contextualized to teens' personal experiences online; thus, they do not effectively cater to the unique needs of teens. To better understand how we might design online safety interventions that help teens deal with online risks, as well as when and how to intervene, we must include teens as partners in the design process and equip them with the skills needed to contribute equally to the design process. As such, we conducted User Experience (UX) bootcamps with 21 teens (ages 13-17) to first teach them important UX design skills using industry standard tools, so they could create storyboards for unsafe online interactions commonly experienced by teens and high-fidelity, interactive prototypes for dealing with these situations. Based on their storyboards, teens often encountered information breaches and sexual risks with strangers, as well as cyberbullying from acquaintances or friends. While teens often blocked or reported strangers, they struggled with responding to risks from friends or acquaintances, seeking advice from others on the best action to take. Importantly, teens did not find any of the existing ways for responding to these risks to be effective in keeping them safe. When asked to create their own design-based interventions, teens frequently envisioned nudges that occurred in real-time. Interestingly, teens more often designed for risk prevention (rather than risk coping) by focusing on nudging the risk perpetrator (rather than the victim) to rethink their actions, block harmful actions from occurring, or penalizing perpetrators for inappropriate behavior to prevent it from happening again in the future. Teens also designed personalized sensitivity filters to provide teens the ability to manage content they wanted to see online. Some teens also designed personalized nudges, so that teens could receive intelligent, guided advice from the platform that would help them know how to handle online risks themselves without intervention from their parents. Our findings highlight how teens want to address online risks at the root by putting the onus of risk prevention on those who perpetrate them - rather than on the victim. Our work is the first to leverage co-design with teens to develop novel online safety interventions that advocate for a paradigm shift from youth risk protection to promoting good digital citizenship.
Just-in-Time Parenting: A Two Month Examination of the Bi-directional Influences Between Parental Mediation and Adolescent Online Risk Exposure
Parental mediation is a key factor that influences adolescents’ exposure
to online risk. Yet, research on this topic has mostly been cross-sectional and correlative, not exploring whether the relationship between parental mediation and adolescent online risk exposure could be bi-directional, where teens’ risk exposure influences parenting practices. To address this gap, we conducted an eight week, repeated measures web-based diary study with 68 adolescents (aged 13–17) and their parents to examine the relationships between three parental mediation strategies (active mediation, monitoring, and restriction) and three adolescent online risk types (explicit content, sexual solicitations, and online harassment) teens reported encountering online.
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- Award ID(s):
- 1844881
- NSF-PAR ID:
- 10303989
- Date Published:
- Journal Name:
- Proceedings of the 21st International Conference on Human-Computer Interaction (HCII 2021)
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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Parental control applications are designed to help parents monitor their teens and protect them from online risks. Generally, parents are considered the primary stakeholders for these apps; therefore, the apps often emphasize increased parental control through restriction and monitoring. By taking a developmental perspective and a Value Sensitive Design approach, we explore the possibility of designing more youth-centric online safety features. We asked 39 undergraduate students in the United States to create design charrettes of parental control apps that would better represent teens as stakeholders. As emerging adults, students discussed the value tensions between teens and parents and designed features to reduce and balance these tensions. While they emphasized safety, the students also designed to improve parent-teen communication, teen autonomy and privacy, and parental support. Our research contributes to the adolescent online safety literature by presenting design ideas from emerging adults that depart from the traditional paradigm of parental control. We also make a pedagogical contribution by leveraging design charrettes as a classroom tool for engaging college students in the design of youth-centered apps. We discuss why features that support parent-teen cooperation, teen privacy, and autonomy may be more developmentally appropriate for adolescents than existing parental control app designs.more » « less
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null (Ed.)The methods in which we study the online experiences of adolescents should be evidence-based and informed by youth. This is especially true when studying sensitive topics, such as the online risk behaviors of minors. We directly engaged 20 adolescents (ages 12-18) in the co-design of two different research methodologies (i.e., diary studies and analyzing social media trace data) for conducting adolescent online safety research. We also interviewed 13 of their parents to understand their perspectives. Overall, teens wanted to share their personal experiences and benefit society, while parents wanted researchers to tackle a topic that they felt was a prevalent problem for teens. Yet, they both had significant concerns regarding data privacy of the sensitive disclosures made by teens during such studies. Teens' feared getting in trouble. Participants emphasized the importance of developing a trusting relationship with the researcher to overcome these concerns. Participants also saw the potential for using the research study as a tool for risk-reporting and mitigation, where researchers could act as liaisons between the teens and other parties (e.g., counselors, law enforcement, parents) to share pertinent risk details and facilitate resources or even help teens directly by giving them strategies for mitigating online risks they encountered during the study. Our research delves into important ethical considerations for conducting risk-focused research with adolescents and uncovers the critical need for designing risk-based research for youth protection. We provide researchers with heuristic guidelines for conducting ethical research with vulnerable populations (i.e., adolescents) and keeping participants safe while doing so.more » « less
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1007/978-3-030-77392-2_17
