Open Source Software (OSS) Foundations and projects are investing in creating Diversity and Inclusion (D&I) initiatives. However, little is known about contributors‘ perceptions about the usefulness and success of such initiatives. We aim to close this gap by investigating how contributors perceive the state of D&I in their community. In collaboration with the Apache Software Foundation (ASF), we surveyed 600+ OSS contributors and conducted 11 follow-up interviews. We used mixed methods to analyze our data-quantitative analysis of Likert-scale questions and qualitative analysis of open-ended survey question and the interviews to understand contributors‘ perceptions and critiques of the D&I initiative and how to improve it. Our results indicate that the ASF contributors felt that the state of D&I was still lacking, especially regarding gender, seniority, and English proficiency. Regarding the D&I initiative, some participants felt that the effort was unnecessary, while others agreed with the effort but critiqued its implementation. These findings show that D&I initiatives in OSS communities are a good start, but there is room for improvements. Our results can inspire the creation of new and the refinement of current initiatives. Open Source Software (OSS) is widely used in society (e.g., Linux, Chrome, and Firefox), and contributing to these projects helps individuals learn and showcase their skills, so much so that the history of contributions are increasingly being analyzed by hirers. However, the people who contribute to OSS are predominately men (about 90%). This means that women and other minorities lose out on job opportunities and OSS projects lose out on diversity of thought. OSS organizations such as the Apache Software Foundation (ASF) promote a variety of initiatives to increase diversity and inclusion (D&I) in their projects, but they are piecemeal and little is known about contributors‘ perceptions about the usefulness and success of these initiatives. Here, we surveyed and interviewed ASF contributors to understand their perceptions about the state of D&I in the ASF and the effectiveness of existing D&I initiatives. Our findings show that individuals who are in the minority face challenges (e.g., stereotyping, lack of peer-network, and representation in decision making) and contributors‘ perceptions of the D&I initiative are a mixed bag, ranging from commending the current efforts to considering them to be “lip service”. These findings suggest that current D&I initiatives in OSS communities are a good start, but much needs be done in terms of creating new successful initiatives and refining current ones.
more »
« less
The Long Road Ahead: Ongoing Challenges in Contributing to Large OSS Organizations and What to Do
Open source communities hosted in large foundations operate in a complex socio-technical ecosystem, which includes a heterogeneous mix of projects and stakeholders. Previous work has thus far investigated the challenges faced in OSS communities from the point of view of specific stakeholders, primarily at the level of individual projects. None have yet studied the challenges faced within a large, federated open source organization. In this paper, we aim to bridge this gap to identify ongoing challenges contributors face in a mature OSS organization. To do so, we surveyed 624 contributors at the Apache Software Foundation (ASF) and ran 11 semi-structured follow up interviews. We validated our findings through member checking with the interviewees as well as the ASF Diversity and Inclusion (D&I) committee. The contributions of this paper include: (1) an empirically-evidenced conceptual model of the 88 challenges that contributors face in a mature OSS foundation and (2) a set of 48 community-recommended strategies for alleviating these challenges. Our results show that even well-established and mature organizations still face a variety of individual and project-specific challenges and that it is difficult to design a comprehensive set of processes and guidelines to match the needs and expectations of a diverse and large federated community. Our conceptual challenges model and associated strategies to mitigate them can provide guidance to other OSS foundations and projects helping them in building better support processes and tools to create a successful, thriving community of contributors.
more »
« less
- NSF-PAR ID:
- 10325231
- Date Published:
- Journal Name:
- Proceedings of the ACM on Human-Computer Interaction
- Volume:
- 5
- Issue:
- CSCW2
- ISSN:
- 2573-0142
- Page Range / eLocation ID:
- 1 to 30
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
More Like this
-
-
more » « less
Abstract Mentoring is a well-known way to help newcomers to Open Source Software (OSS) projects overcome initial contribution barriers. Through mentoring, newcomers learn to acquire essential technical, social, and organizational skills. Despite the importance of OSS mentors, they are understudied in the literature. Understanding who OSS project mentors are, the challenges they face, and the strategies they use can help OSS projects better support mentors’ work. In this paper, we employ a two-stage study to comprehensively investigate mentors in OSS. First, we identify the characteristics of mentors in the Apache Software Foundation, a large OSS community, using an online survey. We found that less experienced volunteer contributors are less likely to take on the mentorship role. Second, through interviews with OSS mentors (n=18), we identify the challenges that mentors face and how they mitigate them. In total, we identified 25 general mentorship challenges and 7 sub-categories of challenges regarding task recommendation. We also identified 13 strategies to overcome the challenges related to task recommendation. Our results provide insights for OSS communities, formal mentorship programs, and tool builders who design automated support for task assignment and internship.
-
Open Source Software (OSS) Foundations and projects are investing in creating Diversity and Inclusion (D&I) initiatives. However, little is known about contributors’ perceptions about the usefulness and success of such initiatives. We aim to close this gap by investigating how contributors perceive the state of D&I in their community. In collaboration with the Apache Software Foundation (ASF), we surveyed 600+ OSS contributors and conducted 11 follow-up interviews. We used mixed methods to analyze our data–quantitative analysis of Likert-scale questions and qualitative analysis of open-ended survey question and the interviews to understand contributors’ perceptions and critiques of the D&I initiative and how to improve it. Our results indicate that the ASF contributors felt that the state of D&I was still lacking, especially regarding gender, seniority, and English proficiency. Regarding the D&I initiative, some participants felt that the effort was unnecessary, while others agreed with the effort but critiqued its implementation. These findings show that D&I initiatives in OSS communities are a good start, but there is room for improvements. Our results can inspire the creation of new and the refinement of current initiatives.more » « less
-
Women are underrepresented in Open Source Software (OSS) projects, as a result of which, not only do women lose career and skill development opportunities, but the projects themselves suffer from a lack of diversity of perspectives. Practitioners and researchers need to understand more about the phenomenon; however, studies about women in open source are spread across multiple fields, including information systems, software engineering, and social science. This paper systematically maps, aggregates, and synthesizes the state-of-the-art on women’s participation in OSS. It focuses on women contributors’ representation and demographics, how they contribute, their motivations and challenges, and strategies employed by communities to attract and retain women. We identified 51 articles (published between 2000 and 2021) that investigated women’s participation in OSS. We found evidence in these papers about who are the women who contribute, what motivates them to contribute, what types of contributions they make, challenges they face, and strategies proposed to support their participation. According to these studies, only about 5% of projects were reported to have women as core developers, and women authored less than 5% of pull-requests, but had similar or even higher rates of pull request acceptances than men. Women make both code and non-code contributions and their motivations to contribute include, learning new skills, altruism, reciprocity, and kinship. Challenges that women face in OSS are mainly social, including lack of peer parity and non-inclusive communication from a toxic culture. We found ten strategies reported in the literature, which we mapped to the reported challenges. Based on these results, we provide guidelines for future research and practice.more » « less
-
Open Source Software (OSS) is a major component of our digital infrastructure, yet more than 80% of such projects fail. Seeking less uncertainty, many OSS projects join established software communi- ties, e.g., the Apache Software Foundation (ASF), with established rules and community support to guide projects toward sustainabil- ity. In their nascent stage, ASF projects are incubated in the ASF incubator (ASFI), which provides systematic mentorship toward long-term sustainability. Projects in ASFI eventually conclude their incubation by either graduating, if successful, or retiring, if not. Time-stamped traces of developer activities are publicly avail- able from ASF, and can be used for monitoring project trajectories toward sustainability. Here we present a web app dashboard tool, APEX, that allows internal and external stakeholders to monitor and explore ASFI project sustainability trajectories, including social and technical networks.more » « less
- Free Publicly Accessible Full Text
-
Accepted Manuscript1.0
- Journal Article:
- https://doi.org/10.1145/3479551
