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People often face barriers to selecting self-tracking tools that support their goals and needs, resulting in tools not meeting their expectations and ultimately abandonment. We therefore examine how people approach selecting self-tracking apps and investigate how technology can better support the process. Drawing on past literature on how people select and perceive the features of commercial and research tracking tools, we surface seven attributes people consider during selection, and design a low-fidelity prototype of an app store that highlights these attributes. We then conduct semi-structured interviews with 18 participants to further investigate what people consider during selection, how people select self-tracking apps, and how surfacing tracking-related attributes could better support selection. We find that people often prioritize features related to self-tracking during selection, such as approaches to collecting and reflecting on data, and trial apps to determine whether they would suit their needs. Our results also show potential for technology surfacing how apps support tracking to reduce barriers to selection. We discuss future opportunities for improving self-tracking app selection, such as ways to enhance existing self-tracking app distribution platforms to enable people to filter and search apps by desirable features.
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Self-E: Smartphone-Supported Guidance for Customizable Self-Experimentation
The ubiquity of self-tracking devices and smartphone apps has empowered people to collect data about themselves and try to self-improve. However, people with little to no personal analytics experience may not be able to analyze data or run experiments on their own (self-experiments). To lower the barrier to intervention-based self-experimentation, we developed an app called Self-E, which guides users through the experiment. We conducted a 2-week diary study with 16 participants from the local population and a second study with a more advanced group of users to investigate how they perceive and carry out self-experiments with the help of Self-E, and what challenges they face. We find that users are influenced by their preconceived notions of how healthy a given behavior is, making it difficult to follow Self-E’s directions and trusting its results. We present suggestions to overcome this challenge, such as by incorporating empathy and scaffolding in the system.
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- Award ID(s):
- 1656763
- PAR ID:
- 10334575
- Date Published:
- Journal Name:
- ACM CHI Conference on Human Factors in Computing Systems
- Page Range / eLocation ID:
- 1 to 13
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1145/3411764.3445100
