An official website of the United States government
The introduction of machine learning (ML) components in software projects has created the need for software engineers to collaborate with data scientists and other specialists. While collaboration can always be challenging, ML introduces additional challenges with its exploratory model development process, additional skills and knowledge needed, difficulties testing ML systems, need for continuous evolution and monitoring, and non-traditional quality requirements such as fairness and explainability. Through interviews with 45 practitioners from 28 organizations, we identified key collaboration challenges that teams face when building and deploying ML systems into production. We report on common collaboration points in the development of production ML systems for requirements, data, and integration, as well as corresponding team patterns and challenges. We find that most of these challenges center around communication, documentation, engineering, and process, and collect recommendations to address these challenges.
more »
« less
Understanding User Sensemaking in Machine Learning Fairness Assessment Systems
A variety of systems have been proposed to assist users in detecting machine learning (ML) fairness issues. These systems approach bias reduction from a number of perspectives, including recommender systems, exploratory tools, and dashboards. In this paper, we seek to inform the design of these systems by examining how individuals make sense of fairness issues as they use different de-biasing affordances. In particular, we consider the tension between de-biasing recommendations which are quick but may lack nuance and ”what-if” style exploration which is time consuming but may lead to deeper understanding and transferable insights. Using logs, think-aloud data, and semi-structured interviews we find that exploratory systems promote a rich pattern of hypothesis generation and testing, while recommendations deliver quick answers which satisfy participants at the cost of reduced information exposure. We highlight design requirements and trade-offs in the design of ML fairness systems to promote accurate and explainable assessments.
more »
« less
- Award ID(s):
- 1850195
- PAR ID:
- 10336361
- Date Published:
- Journal Name:
- WWW '21: Proceedings of the Web Conference 2021
- Page Range / eLocation ID:
- 658 to 668
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
More Like this
-
-
null (Ed.)Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these new algorithmic objectives must be communicated transparently in a fairness-aware recommender system. While explanation has a long history in recommender systems research, there has been little work that attempts to explain systems that use a fairness objective. Even though the previous work in other branches of AI has explored the use of explanations as a tool to increase fairness, this work has not been focused on recommendation. Here, we consider user perspectives of fairness-aware recommender systems and techniques for enhancing their transparency. We describe the results of an exploratory interview study that investigates user perceptions of fairness, recommender systems, and fairness-aware objectives. We propose three features – informed by the needs of our participants – that could improve user understanding of and trust in fairness-aware recommender systems.more » « less
-
Although machine learning (ML) algorithms are widely used to make decisions about individuals in various domains, concerns have arisen that (1) these algorithms are vulnerable to strategic manipulation and "gaming the algorithm"; and (2) ML decisions may exhibit bias against certain social groups. Existing works have largely examined these as two separate issues, e.g., by focusing on building ML algorithms robust to strategic manipulation, or on training a fair ML algorithm. In this study, we set out to understand the impact they each have on the other, and examine how to characterize fair policies in the presence of strategic behavior. The strategic interaction between a decision maker and individuals (as decision takers) is modeled as a two-stage (Stackelberg) game; when designing an algorithm, the former anticipates the latter may manipulate their features in order to receive more favorable decisions. We analytically characterize the equilibrium strategies of both, and examine how the algorithms and their resulting fairness properties are affected when the decision maker is strategic (anticipates manipulation), as well as the impact of fairness interventions on equilibrium strategies. In particular, we identify conditions under which anticipation of strategic behavior may mitigate/exacerbate unfairness, and conditions under which fairness interventions can serve as (dis)incentives for strategic manipulation.more » « less
-
null (Ed.)Algorithmic decision making based on computer vision and machine learning methods continues to permeate our lives. But issues related to biases of these models and the extent to which they treat certain segments of the population unfairly, have led to legitimate concerns. There is agreement that because of biases in the datasets we present to the models, a fairness-oblivious training will lead to unfair models. An interesting topic is the study of mechanisms via which the de novo design or training of the model can be informed by fairness measures. Here, we study strategies to impose fairness concurrently while training the model. While many fairness based approaches in vision rely on training adversarial modules together with the primary classification/regression task, in an effort to remove the influence of the protected attribute or variable, we show how ideas based on well-known optimization concepts can provide a simpler alternative. In our proposal, imposing fairness just requires specifying the protected attribute and utilizing our routine. We provide a detailed technical analysis and present experiments demonstrating that various fairness measures can be reliably imposed on a number of training tasks in vision in a manner that is interpretable.more » « less
-
Research in Responsible AI has developed a range of principles and practices to ensure that machine learning systems are used in a manner that is ethical and aligned with human values. However, a critical yet often neglected aspect of ethical ML is the ethical implications that appear when designing evaluations of ML systems. For instance, teams may have to balance a trade-off between highly informative tests to ensure downstream product safety, with potential fairness harms inherent to the implemented testing procedures. We conceptualize ethics-related concerns in standard ML evaluation techniques. Specifically, we present a utility framework, characterizing the key trade-off in ethical evaluation as balancing information gain against potential ethical harms. The framework is then a tool for characterizing challenges teams face, and systematically disentangling competing considerations that teams seek to balance. Differentiating between different types of issues encountered in evaluation allows us to highlight best practices from analogous domains, such as clinical trials and automotive crash testing, which navigate these issues in ways that can offer inspiration to improve evaluation processes in ML. Our analysis underscores the critical need for development teams to deliberately assess and manage ethical complexities that arise during the evaluation of ML systems, and for the industry to move towards designing institutional policies to support ethical evaluations.more » « less
- Free Publicly Accessible Full Text
-
Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1145/3442381.3450092
