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Title: Communication networks do not predict success in attempts at peer production
Abstract

Although peer production has created valuable information goods like Wikipedia, the GNU/Linux operating system, and Reddit, the majority of attempts at peer production achieve very little. In work groups and teams, coordination and social integration—manifested via dense, integrative communication networks—predict success. We hypothesize that the conditions in which new peer production communities operate make communication problems common and make coordination and integration more difficult, and that variation in the structure of project communication networks will predict project success. In this article, we measure communication networks for 999 early-stage peer production wikis. We assess whether communities displaying network markers of coordination and social integration are more productive and long-lasting. Contrary to our expectations, we find a very weak relationship between communication structure and collaborative performance. We propose that technology may serve as a partial substitute for communication in coordinating work and integrating newcomers in peer production.

 
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NSF-PAR ID:
10402858
Author(s) / Creator(s):
; ; ;
Publisher / Repository:
Oxford University Press
Date Published:
Journal Name:
Journal of Computer-Mediated Communication
Volume:
28
Issue:
3
ISSN:
1083-6101
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
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