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Speakers build rapport in the process of aligning conversational behaviors with each other. Rapport engendered with a teachable agent while instructing domain material has been shown to promote learning. Past work on lexical alignment in the field of education suffers from limitations in both the measures used to quantify alignment and the types of interactions in which alignment with agents has been studied. In this paper, we apply alignment measures based on a data-driven notion of shared expressions (possibly composed of multiple words) and compare alignment in one-on-one human-robot (H-R) interactions with the H-R portions of collaborative human-human-robot (H-H-R) interactions. We find that students in the H-R setting align with a teachable robot more than in the H-H-R setting and that the relationship between lexical alignment and rapport is more complex than what is predicted by previous theoretical and empirical work.
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Learning Backchanneling Behaviors for a Social Robot via Data Augmentation from Human-Human Conversations
Backchanneling behaviors on a robot, such as nodding, can make talking to a robot feel more natural and engaging by giving a sense that the robot is actively listening. For backchanneling to be effective, it is important that the timing of such cues is appropriate given the humans’ conversational behaviors. Recent progress has shown that these behaviors can be learned from datasets of human-human conversations. However, recent data-driven methods tend to overfit to the human speakers that are seen in training data and fail to generalize well to previously unseen speakers. In this paper, we explore the use of data augmentation for effective nodding behavior in a robot. We show that, by augmenting the input speech and visual features, we can produce data-driven models that are more robust to unseen features without collecting additional data. We analyze the efficacy of data-driven backchanneling in a realistic human-robot conversational setting with a user study, showing that users perceived the data-driven model to be better at listening as compared to rule-based and random baselines.
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- Award ID(s):
- 1925043
- PAR ID:
- 10446626
- Date Published:
- Journal Name:
- Proceedings of the 5th Conference on Robot Learning (PMLR)
- Volume:
- 164
- Page Range / eLocation ID:
- 513-525
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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Accepted Manuscript1.0
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- The DOI is not currently available.
