People often face barriers to selecting self-tracking tools that support their goals and needs, resulting in tools not meeting their expectations and ultimately abandonment. We therefore examine how people approach selecting self-tracking apps and investigate how technology can better support the process. Drawing on past literature on how people select and perceive the features of commercial and research tracking tools, we surface seven attributes people consider during selection, and design a low-fidelity prototype of an app store that highlights these attributes. We then conduct semi-structured interviews with 18 participants to further investigate what people consider during selection, how people select self-tracking apps, and how surfacing tracking-related attributes could better support selection. We find that people often prioritize features related to self-tracking during selection, such as approaches to collecting and reflecting on data, and trial apps to determine whether they would suit their needs. Our results also show potential for technology surfacing how apps support tracking to reduce barriers to selection. We discuss future opportunities for improving self-tracking app selection, such as ways to enhance existing self-tracking app distribution platforms to enable people to filter and search apps by desirable features.
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Be Consistent, Work the Program, Be Present Every Day: Exploring Technologies for Self-Tracking in Early Recovery
Recovery from substance abuse disorders (SUDs) is a lifelong process of change. Self-tracking technologies have been proposed by the recovery community as a beneficial design space to support people adopting positive lifestyles and behaviors in their recovery. To explore the potential of this design space, we designed and deployed a technology probe consisting of a mobile app, wearable visualization, and ambient display to enable people to track and reflect on the activities they adopted in their recovery process. With this probe we conducted a four-week exploratory field study with 17 adults in early recovery to investigate 1) what activities people in recovery desire to track, 2) how people perceive self-tracking tools in relation to their recovery process, and 3) what digital resources self-tracking tools can provide to aid the recovery process. Our findings illustrate the array of activities that people track in their recovery, along with usage scenarios, preferences and design tensions that arose. We discuss implications for holistic self-tracking technologies and opportunities for future work in behavior change support for this context.
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- Award ID(s):
- 1651575
- NSF-PAR ID:
- 10476134
- Publisher / Repository:
- ACM Journals
- Date Published:
- Journal Name:
- Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies
- Volume:
- 5
- Issue:
- 4
- ISSN:
- 2474-9567
- Page Range / eLocation ID:
- 1 to 26
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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Background: Personal health technologies, including wearable tracking devices and mobile apps, have great potential to equip the general population with the ability to monitor and manage their health. However, being designed for sighted people, much of their functionality is largely inaccessible to the blind and low-vision (BLV) population, threatening the equitable access to personal health data (PHD) and health care services. Objective: This study aims to understand why and how BLV people collect and use their PHD and the obstacles they face in doing so. Such knowledge can inform accessibility researchers and technology companies of the unique self-tracking needs and accessibility challenges that BLV people experience. Methods: We conducted a web-based and phone survey with 156 BLV people. We reported on quantitative and qualitative findings regarding their PHD tracking practices, needs, accessibility barriers, and work-arounds. Results: BLV respondents had strong desires and needs to track PHD, and many of them were already tracking their data despite many hurdles. Popular tracking items (ie, exercise, weight, sleep, and food) and the reasons for tracking were similar to those of sighted people. BLV people, however, face many accessibility challenges throughout all phases of self-tracking, from identifying tracking tools to reviewing data. The main barriers our respondents experienced included suboptimal tracking experiences and insufficient benefits against the extended burden for BLV people. Conclusions: We reported the findings that contribute to an in-depth understanding of BLV people’s motivations for PHD tracking, tracking practices, challenges, and work-arounds. Our findings suggest that various accessibility challenges hinder BLV individuals from effectively gaining the benefits of self-tracking technologies. On the basis of the findings, we discussed design opportunities and research areas to focus on making PHD tracking technologies accessible for all, including BLV people.more » « less
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Background Supporting mental health and wellness is of increasing interest due to a growing recognition of the prevalence and burden of mental health issues. Mood is a central aspect of mental health, and several technologies, especially mobile apps, have helped people track and understand it. However, despite formative work on and dissemination of mood-tracking apps, it is not well understood how mood-tracking apps used in real-world contexts might benefit people and what people hope to gain from them. Objective To address this gap, the purpose of this study was to understand motivations for and experiences in using mood-tracking apps from people who used them in real-world contexts. Methods We interviewed 22 participants who had used mood-tracking apps using a semistructured interview and card sorting task. The interview focused on their experiences using a mood-tracking app. We then conducted a card sorting task using screenshots of various data entry and data review features from mood-tracking apps. We used thematic analysis to identify themes around why people use mood-tracking apps, what they found useful about them, and where people felt these apps fell short. Results Users of mood-tracking apps were primarily motivated by negative life events or shifts in their own mental health that prompted them to engage in tracking and improve their situation. In general, participants felt that using a mood-tracking app facilitated self-awareness and helped them to look back on a previous emotion or mood experience to understand what was happening. Interestingly, some users reported less inclination to document their negative mood states and preferred to document their positive moods. There was a range of preferences for personalization and simplicity of tracking. Overall, users also liked features in which their previous tracked emotions and moods were visualized in figures or calendar form to understand trends. One gap in available mood-tracking apps was the lack of app-facilitated recommendations or suggestions for how to interpret their own data or improve their mood. Conclusions Although people find various features of mood-tracking apps helpful, the way people use mood-tracking apps, such as avoiding entering negative moods, tracking infrequently, or wanting support to understand or change their moods, demonstrate opportunities for improvement. Understanding why and how people are using current technologies can provide insights to guide future designs and implementations.more » « less
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- Free Publicly Accessible Full Text
-
Accepted Manuscript1.0
- Journal Article:
- https://doi.org/10.1145/3494955
