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Concerns about the risks and harms posed by artificial intelligence (AI) have resulted in significant study into algorithmic transparency, giving rise to a sub-field known as Explainable AI (XAI). Unfortunately, despite a decade of development in XAI, an existential challenge remains: progress in research has not been fully translated into the actual implementation of algorithmic transparency by organizations. In this work, we test an approach for addressing the challenge by creating transparency advocates, or motivated individuals within organizations who drive a ground-up cultural shift towards improved algorithmic transparency.Over several years, we created an open-source educational workshop on algorithmic transparency and advocacy. We delivered the workshop to professionals across two separate domains to improve their algorithmic transparency literacy and willingness to advocate for change. In the weeks following the workshop, participants applied what they learned, such as speaking up for algorithmic transparency at an organization-wide AI strategy meeting. We also make two broader observations: first, advocacy is not a monolith and can be broken down into different levels. Second, individuals' willingness for advocacy is affected by their professional field. For example, news and media professionals may be more likely to advocate for algorithmic transparency than those working at technology start-ups.
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Making Transparency Influencers: A Case Study of an Educational Approach to Improve Responsible AI Practices in News and Media
Concerns about the risks posed by artificial intelligence (AI) have resulted in growing interest in algorithmic transparency. While algorithmic transparency is well-studied, there is evidence that many organizations do not value implementing transparency. In this case study, we test a ground-up approach to ensuring better real-world algorithmic transparency by creating transparency influencers — motivated individuals within organizations who advocate for transparency. We held an interactive online workshop on algorithmic transparency and advocacy for 15 professionals from news, media, and journalism. We reflect on workshop design choices and presents insights from participant interviews. We found positive evidence for our approach: In the days following the workshop, three participants had done pro-transparency advocacy. Notably, one of them advocated for algorithmic transparency at an organization-wide AI strategy meeting. In the words of a participant: “if you are questioning whether or not you need to tell people [about AI], you need to tell people.”
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- PAR ID:
- 10514477
- Publisher / Repository:
- ACM
- Date Published:
- Journal Name:
- Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems
- ISBN:
- 9798400703317
- Page Range / eLocation ID:
- 1 to 8
- Subject(s) / Keyword(s):
- responsible AI transparency explainability artificial intelligence machine learning tempered radicals
- Format(s):
- Medium: X
- Location:
- Honolulu HI USA
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1145/3613905.3637113
