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Computing education is often confined to the context of formal education or after-school programs; however, there is a growing industry built around adult education, including workshops, coding intensives, online learning, and apprenticeship programs. Amidst these efforts, little research has explored the workplace as a site for novice adult learners to develop computing skills. In this experience report, we present an integrated training curriculum for adults at DataWorks, an organization that trains and employs novice adults from groups historically underrepresented in computing who seek to advance their career through on-the-job learning. ''Data Fellows'' are hired to complete client projects by providing data services for local organizations, nonprofits, and businesses. Training is integrated into employees' weekly responsibilities at DataWorks, and the curriculum consists of four modules: Microsoft Excel, Critical Data Literacy, Python Fundamentals, and Career Development. In this report, we reflect holistically on the evolution of the curriculum over three years. We distill our reflection into insights to inform other integrated training programs that aim to equip novice adults with computing skills in the workplace.
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When Workers Want to Say No: A View into Critical Consciousness and Workplace Democracy in Data Work
In this paper, we describe and reflect upon the development of critical consciousness and workplace democracy within an experimental workplace called DataWorks. Through DataWorks, we hire adults from communities historically minoritized in computing education and data careers, and train them in entry-level data skills developed through work on client projects. In this process, workers gain a range of skills. Some of these skills are technical, such as programming for data analysis; some are managerial, such as scoping and bidding projects; others are social, perhaps even political, such as the ability to say No to projects. In what follows, we describe a workshop series developed to build the workers' critical literacy and consciousness about their data work, specifically regarding the use of data in machine learning systems. After that, we describe a data project the workers questioned and resisted because they determined the work to be harmful. In that process, they demonstrated and enacted a critical consciousness towards data and machine learning. Reflecting on this enactment of data-focused critical consciousness, we identify themes that characterize a democratic workplace, describe the work of designing for organizational action and institutional relations, and discuss how worker and researcher positionality affects this work. In doing so, we argue for enabling workers to resist and refuse harmful data work and challenge the standard power structures of academic research and data work.
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- Award ID(s):
- 1951818
- PAR ID:
- 10548248
- Publisher / Repository:
- ACM
- Date Published:
- Journal Name:
- Proceedings of the ACM on Human-Computer Interaction
- Volume:
- 8
- Issue:
- CSCW1
- ISSN:
- 2573-0142
- Page Range / eLocation ID:
- 1 to 24
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript
- Journal Article:
- https://doi.org/10.1145/3637433
