Remote and hybrid work have received much attention since the expansion of off-site work following the COVID-19 pandemic. Research on the effects of these arrangements on workers’ well-being, however, is mixed, likely because studies rarely account for workers’ workplace preferences. Using data from the 2023 wave of the Study on U.S. Parents’ Divisions of Labor During COVID-19 (SPDLC), we assess the association between work-place mismatch (misalignment between preferred and actual work locations) and both work-family conflict and psychological well-being (stress and depressive symptoms) among partnered working parents. Results suggest that most parents report some degree of work-place mismatch, with on-site workers reporting the highest work-place mismatch. We also find that work-place mismatch is positively associated with work-family conflict and negatively associated with parents’ psychological well-being. After accounting for work-place mismatch, parents who work on-site report lower work-family conflict and higher psychological well-being than remote and hybrid workers. Overall, results highlight the need to account for workers’ preferences in understanding the association between work conditions, work-family conflict, and psychological well-being.
more »
« less
Remote/hybrid work in flux: work-place/preference mismatch and adaptations
Abstract The COVID-19 pandemic led to an unprecedented employer-driven shift to remote/hybrid work for those whose jobs allow it, but then came retrenchments, forging disjunctures between where one works (remote/hybrid or in-person) and individual preferences, which we term work-place mismatch. We draw on a combined worker power, employer biases, and adaptive strategy theoretical framing to investigate work-place mismatch in light of remarkable pandemic-precipitated shifts in place of work, opening up possibilities (and preferences) for remote/hybrid arrangements. In addition to examining inequities in work-place mismatch, we theorize employees’ possible adaptive strategies when confronting such mismatch—shifting where they work, changing their locational preferences, or intending to leave or actually leaving their employer. Using a nationally representative four-wave panel (October 2020–April 2022) of US employees who worked fully or partially remotely during the pandemic, we find that work-place mismatch is widespread, especially among those returning to on-site work. Hispanics, Black men, and those lacking a college degree are most likely to experience unfulfilled interest (mismatch) in remote work. Structurally disadvantaged mismatched workers also experience constrained strategies—less apt to change their work location or quit relative to white or college-educated workers.
more »
« less
- PAR ID:
- 10573437
- Publisher / Repository:
- Oxford University Press
- Date Published:
- Journal Name:
- Social Forces
- Volume:
- 104
- Issue:
- 2
- ISSN:
- 0037-7732
- Format(s):
- Medium: X Size: p. 752-775
- Size(s):
- p. 752-775
- Sponsoring Org:
- National Science Foundation
More Like this
-
-
The future of work is ambiguous at best. Despite widespread shifts to remote/hybrid work during the COVID-19 lockdown, there is a paucity of knowledge about changing job conditions in tandem with different work locales. Is the move to remote/hybrid work a disrupter or accentuator of existing norms and inequalities? Drawing on nationally representative, four-wave panel survey data (October 2020 to April 2022) collected from U.S. workers who spent at least some time working from home since the pandemic onset, we examine effects of within-person changes in where respondents work on changes in job conditions (psychological job demands, job control, coworker support, and monitoring). Estimates from fixed-effects models show that, compared with returning to working at work, ongoing remote and moving to hybrid work lead to greater reductions in psychological job demands, especially among older women and men. Black and Hispanic women moving back to the office experience the greatest loss of decision latitude and schedule control. While white workers see increased coworker support when returning to the office, returning Black and Hispanic men report a decline in coworker support. Family caregivers’ job conditions do not improve whether remote/hybrid or returning to work. Qualitative data collected from Amazon Mechanic Turk illuminate mechanisms leading to salutary effects of remote work, but also the stress of combining jobs with family carework.more » « less
-
The COVID-19 pandemic precipitated a massive turn to remote work, followed by subsequent shifts for many into hybrid or fully returning to the office. To understand the patterned dynamics of subjective well-being associated with shifting places of work, we conducted a nationally representative panel survey (October 2020 and April 2021) of U.S. employees who worked remotely at some point since the pandemic (N = 1,817). Cluster analysis identified four patterned constellations of well-being based on burnout, work–life conflict, and job and life satisfaction. A total return to office is generally more stressful, leading to significantly lower probabilities of being in the optimal low stress/high satisfaction constellation by Wave 2, especially for men and women without care obligations. Remote and hybrid arrangements have salutary effects; moving to hybrid is especially positive for minority men and less educated men, although it disadvantages White women’s well-being.more » « less
-
Employer-provided training is an important determinant of economic outcomes, yet our understanding of its extent and distribution is well out of date—with the most recent national survey being from 2008. This article updates our understanding of employer-provided training through a 2020 nationally representative survey of 3,648 working civilian adults between the ages of 24 and 64. Results show that while employer-provided training is reasonably extensive, considerable disparities occur along the lines of race, ethnicity, and educational attainment. Additionally, the author contributes to the literature by making clear distinctions among types of employment—standard, contract (those employed by a contract company but working onsite at another firm), and freelancer (those with no employer per se). Contract workers receive considerably less employer training than do employees who work under standard arrangements. Findings are robust to a range of job skill measures as well as skill specificity. The author also examines the relationship between employer-provided training and whether people seek out training on their own and shows that the inequalities in access to employer-provided training are accentuated with self-directed training.more » « less
-
In distributed organizations, perceived status differences between workers are ubiquitous and harmful. Yet research suggests that once they are formed, status beliefs in organizations become entrenched in hierarchies and are hard to dismantle. In an inductive qualitative study, we observed how established status differences between remote and in-person workers in distributed organizations dissolved during the initial stages of the COVID-19 pandemic when everyone began working remotely. We use these data to theorize a novel status-equalizing process through which remote workers came to see themselves on an “equal playing field” with their in-person peers. We theorize how this status equalizing occurred through workers’ changing their “in-person default” use of technology—that is, their new behavior challenged embedded cultural practices that had treated the in-person workplace experience as the standard, normal, and valued perspective, implicitly guiding how employees used technology. Workers adopted new and more inclusive technology practices—including the use of asynchronous communication, greater codification of work, and virtual socializing—which resulted in remote workers perceiving new and more equal communication standards, access to information, and opportunity for social connection. As a result, these workers reported feeling less negatively stereotyped and treated more fairly in their virtual interactions with colleagues, fostering feelings of inclusion and deepening relationships across the previously established status divide. At a time when many organizations are grappling with the challenges of distributed, remote, and hybrid work, our research illuminates how inclusive technology practices can help nullify entrenched status imbalances.more » « less
An official website of the United States government
