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COVID-19 disrupted many aspects of domestic violence services including sheltering, in-person advocacy, and access to mental health, visitation, and legal services. Increased demand for services occurred concurrent with the highest levels of pandemic disruptions. Adaptations to many systems and services were made to address survivor’s changing needs. To understand how various aspects of service provision were disrupted during the pandemic, we surveyed a national census of U.S. based domestic violence direct service agencies. Email addresses were collected from online directories and each agency received a link to complete a survey using the online platform Qualtrics. The survey included fve sections: services provided; work environment during COVID-19; disruptions caused by COVID-19; personal and organizational disaster preparedness; and demographics. Twenty-two percent of 1,341 agencies responded to the survey. At the start of the pandemic, the most disrupted services were legal and court, sheltering, and mental health/counselling services. Hazard pay, fexible scheduling, and additional information technology support were most frequently mentioned supports provided to mitigate disruptions and support providers and advocates. Disruptions and supports changed over the course of the pandemic. The COVID-19 pandemic disrupted the provision of services and advocacy to victims and survivors of domestic violence. Adaptations were made as new control measures were available (e.g. vaccines) and lessons learned were identifed (e.g. successful implementation of virtual legal and court services). Maintaining supportive measures post-pandemic will require continued investment in this chronically underfunded, yet critical, sector and applying lessons learned from COVID-19 related disruptions and adaptations.
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Legal Systems and Domestic Violence: Changes in Response to the COVID-19 Pandemic
Abstract PurposeThe COVID-19 pandemic and associated public health control measures resulted in both higher rates of intimate partner abuse and violence (IPA/V) and more severe victimization. Domestic violence advocacy programs struggled to maintain organizational capacity to provide survivor-centered services in the face of both increased demand and rapid changes necessary to mitigate disease spread. The current study explores ways that legal advocates and the legal systems responded to the needs of IPA/V survivors. MethodsLeaders of 25 state and territory Coalitions across the U.S. participated in the study. Semi-structured interview questions were based on rapidly emerging areas of concern and drew on possible strengths and weaknesses in direct service provision during the height of the COVID-19 pandemic, including questions about public health control measures, service provision, gaps in services, and lessons learned. ResultsInterviews with Coalition leaders revealed gaps in legal system responses during the pandemic, but also suggested new directions for service delivery. Four main themes emerged: lack of access to the legal system, limitations of in-person legal system responses, limitations of virtual legal system responses, and changes needed moving forward. ConclusionBacklogs in case processing communicate to survivors and the larger community that responding to IPA/V is not urgent. Advocates faced difficulty supporting survivors in person while virtual hearings sometimes presented other challenges for advocacy. However, some changes, including innovative online services and broad resolve to center BIPOC survivor voices, have the potential to enhance safety for survivors and push the movement forward.
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- Award ID(s):
- 2115943
- PAR ID:
- 10576355
- Publisher / Repository:
- Springer Science + Business Media
- Date Published:
- Journal Name:
- Journal of Family Violence
- ISSN:
- 0885-7482
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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