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Join-the-shortest queue (JSQ) is a classical benchmark for the performance of parallel-server queueing systems because of its strong optimality properties. Recently, there has been significant progress in understanding its large-system asymptotic behavior. In this paper, we analyze the JSQ policy in the super-Halfin-Whitt scaling window when load per server [Formula: see text] scales with the system size N as [Formula: see text] for [Formula: see text] and [Formula: see text]. We establish that the centered and scaled total queue length process converges to a certain Bessel process with negative drift, and the associated (centered and scaled) steady-state total queue length, indexed by N, converges to a [Formula: see text] distribution. The limit laws are universal in the sense that they do not depend on the value of [Formula: see text] and exhibit fundamentally different behavior from both the Halfin–Whitt regime ([Formula: see text]) and the nondegenerate slowdown (NDS) regime ([Formula: see text]). Funding: This work was supported by the National Science Foundation to S. Banerjee [Grants CAREER DMS-2141621 and RTG DMS-2134107] and D. Mukherjee and Z. Zhao [Grants CIF-2113027 and CPS-2240982].
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This content will become publicly available on February 19, 2026
Join-the-Shortest Queue with Abandonment: Critically Loaded and Heavily Overloaded Regimes
We consider a load-balancing system composed of a fixed number of single-server queues operating under the well-known join-the-shortest queue policy and where jobs/customers are impatient and abandon if they do not receive service after some (random) amount of time. In this setting, we characterize the centered and appropriately scaled steady-state queue-length distribution (hereafter referred to as limiting distribution) in the limit as the abandonment rate goes to zero at the same time as the load either converges to one or is larger than one. Depending on the arrival, service, and abandonment rates, we observe three different regimes of operation that yield three different limiting distributions. The first regime is when the system is underloaded, and its load converges relatively slowly to one. In this case, abandonments do not affect the limiting distribution, and we obtain the same exponential distribution as in the system without abandonments. When the load converges to one faster, we have the second regime, where abandonments become significant. Here, the system undergoes a phase transition, and the limiting distribution is a truncated Gaussian. Further, the third regime is when the system is heavily overloaded, and so, the queue lengths are very large. In this case, we show that the limiting distribution converges to a normal distribution. To establish our results, we first prove a weaker form of state space collapse by providing a uniform bound on the second moment of the (unscaled) perpendicular component of the queue lengths, which shows that the system behaves like a single-server queue. We then use exponential Lyapunov functions to characterize the limiting distribution of the steady-state queue-length vector. Funding: This work was supported by the National Science Foundation [Grants CMMI-2140534 and EPCN-2144316].
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- PAR ID:
- 10590594
- Publisher / Repository:
- INFORMS
- Date Published:
- Journal Name:
- Mathematics of Operations Research
- ISSN:
- 0364-765X
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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Randomized load-balancing algorithms play an important role in improving performance in large-scale networks at relatively low computational cost. A common model of such a system is a network of N parallel queues in which incoming jobs with independent and identically distributed service times are routed on arrival using the join-the-shortest-of-d-queues routing algorithm. Under fairly general conditions, it was shown by Aghajani and Ramanan that as the size of the system goes to infinity, the state dynamics converge to the unique solution of a countable system of coupled deterministic measure-valued equations called the hydrodynamic equations. In this article, a characterization of invariant states of these hydrodynamic equations is obtained and, when d=2, used to construct a numerical algorithm to compute the queue length distribution and mean virtual waiting time in the invariant state. Additionally, it is also shown that under a suitable tail condition on the service distribution, the queue length distribution of the invariant state exhibits a doubly exponential tail decay, thus demonstrating a vast improvement in performance over the case [Formula: see text], which corresponds to random routing, when the tail decay could even be polynomial. Furthermore, numerical evidence is provided to support the conjecture that the invariant state is the limit of the steady-state distributions of the N-server models. The proof methodology, which entails analysis of a coupled system of measure-valued equations, can potentially be applied to other many-server systems with general service distributions, where measure-valued representations are useful.more » « less
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