Climate change communication on social media increasingly employs microtargeting strategies to effectively reach and influence specific demographic groups. This study presents a post-hoc analysis of microtargeting practices within climate campaigns by leveraging large language models (LLMs) to examine Meta (previously known as Facebook) advertisements. Our analysis focuses on two key aspects: demographic targeting and fairness. We evaluate the ability of LLMs to accurately predict the intended demographic targets, such as gender and age group. Furthermore, we instruct the LLMs to generate explanations for their classifications, providing transparent reasoning behind each decision. These explanations reveal the specific thematic elements used to engage different demographic segments, highlighting distinct strategies tailored to various audiences. Our findings show that young adults are primarily targeted through messages emphasizing activism and environmental consciousness, while women are engaged through themes related to caregiving roles and social advocacy. Additionally, we conduct a comprehensive fairness analysis to uncover biases in model predictions. We assess disparities in accuracy and error rates across demographic groups using established fairness metrics such as Demographic Parity, Equal Opportunity, and Predictive Equality. Our findings indicate that while LLMs perform well overall, certain biases exist, particularly in the classification of male audiences. The analysis of thematic explanations uncovers recurring patterns in messaging strategies tailored to various demographic groups, while the fairness analysis underscores the need for more inclusive targeting methods. This study provides a valuable framework for future research aimed at enhancing transparency, accountability, and inclusivity in social media-driven climate campaigns
more »
« less
Discovering Latent Themes in Social Media Messaging: A Machine-in-the-Loop Approach Integrating LLMs
Grasping the themes of social media content is key to understanding the narratives that influence public opinion and behavior. The thematic analysis goes beyond traditional topic-level analysis, which often captures only the broadest patterns, providing deeper insights into specific and actionable themes such as public sentiment towards vaccination, political discourse surrounding climate policies, etc. In this paper, we introduce a novel approach to uncovering latent themes in social media messaging. Recognizing the limitations of the traditional topic-level analysis, which tends to capture only overarching patterns, this study emphasizes the need for a finer-grained, theme-focused exploration. Traditional theme discovery methods typically involve manual processes and a human-in-the-loop approach. While valuable, these methods face challenges in scalability, consistency, and resource intensity in terms of time and cost. To address these challenges, we propose a machine-in-the-loop approach that leverages the advanced capabilities of large language models (LLMs). This approach facilitates a deeper investigation into the social media discourse, revealing a variety of themes with distinct characteristics and relevance. It provides a detailed understanding of underlying nuances and efficiently maps texts to these themes, enhancing our insight into social media messaging.To demonstrate our approach, we apply our framework to contentious topics, such as climate debate and vaccine debate. We use two publicly available datasets: (1) the climate campaigns dataset of 21k Facebook ads and (2) the COVID-19 vaccine campaigns dataset of 9k Facebook ads. Our quantitative and qualitative analysis shows that our methodology yields more accurate and interpretable results compared to the baselines. Our results not only demonstrate the effectiveness of our approach in uncovering latent themes but also illuminate how these themes are tailored for demographic targeting in social media contexts. Additionally, our work sheds light on the dynamic nature of social media, revealing the shifts in the thematic focus of messaging in response to real-world events.
more »
« less
- Award ID(s):
- 2048001
- PAR ID:
- 10688168
- Publisher / Repository:
- International AAAI Conference on Web and Social Media (ICWSM2025)
- Date Published:
- Journal Name:
- Proceedings of the International AAAI Conference on Web and Social Media
- Volume:
- 19
- ISSN:
- 2162-3449
- Page Range / eLocation ID:
- 859 to 884
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
More Like this
-
-
Abstract Successful implementation of autonomous vehicle (AV) technology is not only an engineering challenge but also a social, political, and ethical one. As AVs become commonplace and begin affecting people’s daily lives in a more profound way, media coverage of the social and ethical considerations of these technologies will follow suit. We seek to analyze and categorize the media’s portrayal of the social and ethical issues surrounding AVs to better understand how these issues shape public debate. Our research employs a qualitative thematic analysis of existing public discourse, identifying six areas of interest: (1) social and ethical issues; (2) ethical frameworks; (3) recommendations; (4) tone; (5) type of AV technology; and (6) sensationalism. These themes were derived through a combination of inductive and deductive analysis, informed by existing literature on AV ethics and media framing. Through this approach, we aimed to identify salient considerations in AV technology development and inform future AV systems decisions. Our contributions to the study of public visibility seek to enhance product development and the implementation of AVs, which will largely be steered by public discourse.more » « less
-
null (Ed.)Political campaigns are increasingly turning to targeted advertising platforms to inform and mobilize potential voters. The appeal of these platforms stems from their promise to empower advertisers to select (or "target") users who see their messages with great precision, including through inferences about those users' interests and political affiliations. However, prior work has shown that the targeting may not work as intended, as platforms' ad delivery algorithms play a crucial role in selecting which subgroups of the targeted users see the ads. In particular, the platforms can selectively deliver ads to subgroups within the target audiences selected by advertisers in ways that can lead to demographic skews along race and gender lines, and do so without the advertiser's knowledge. In this work we demonstrate that ad delivery algorithms used by Facebook, the most advanced targeted advertising platform, shape the political ad delivery in ways that may not be beneficial to the political campaigns and to societal discourse. In particular, the ad delivery algorithms lead to political messages on Facebook being shown predominantly to people who Facebook thinks already agree with the ad campaign's message even if the political advertiser targets an ideologically diverse audience. Furthermore, an advertiser determined to reach ideologically non-aligned users is non-transparently charged a high premium compared to their more aligned competitor, a difference from traditional broadcast media. Our results demonstrate that Facebook exercises control over who sees which political messages beyond the control of those who pay for them or those who are exposed to them. Taken together, our findings suggest that the political discourse's increased reliance on profit-optimized, non-transparent algorithmic systems comes at a cost of diversity of political views that voters are exposed to. Thus, the work raises important questions of fairness and accountability desiderata for ad delivery algorithms applied to political ads.more » « less
-
The debate on whether social media has a net positive or negative effect on youth is ongoing. Therefore, we conducted a thematic analysis on 2,061 posts made by 1,038 adolescents aged 15-17 on an online peer-support platform to investigate the ways in which these teens discussed popular social media platforms in their posts and to identify differences in their experiences across platforms. Our findings revealed four main emergent themes for the ways in which social media was discussed: 1) Sharing negative experiences or outcomes of social media use (58%, n = 1,095), 2) Attempts to connect with others (45%, n = 922), 3) Highlighting the positive side of social media use (20%, n = 409), and 4) Seeking information (20%, n = 491). Overall, while sharing about negative experiences was more prominent, teens also discussed balanced perspectives of connection-seeking, positive experiences, and information support on social media that should not be discounted. Moreover, we found statistical significance for how these experiences differed across social media platforms. For instance, teens were most likely to seek romantic relationships on Snapchat and self-promote on YouTube. Meanwhile, Instagram was mentioned most frequently for body shaming, and Facebook was the most commonly discussed platform for privacy violations (mostly from parents). The key takeaway from our study is that the benefits and drawbacks of teens' social media usage can co-exist and net effects (positive or negative) can vary across different teens across various contexts. As such, we advocate for mitigating the negative experiences and outcomes of social media use as voiced by teens, to improve, rather than limit or restrict, their overall social media experience. We do this by taking an affordance perspective that aims to promote the digital well-being and online safety of youth by design.more » « less
-
Introduction Social media has created opportunities for children to gather social support online (Blackwell et al., 2016; Gonzales, 2017; Jackson, Bailey, & Foucault Welles, 2018; Khasawneh, Rogers, Bertrand, Madathil, & Gramopadhye, 2019; Ponathil, Agnisarman, Khasawneh, Narasimha, & Madathil, 2017). However, social media also has the potential to expose children and adolescents to undesirable behaviors. Research showed that social media can be used to harass, discriminate (Fritz & Gonzales, 2018), dox (Wood, Rose, & Thompson, 2018), and socially disenfranchise children (Page, Wisniewski, Knijnenburg, & Namara, 2018). Other research proposes that social media use might be correlated to the significant increase in suicide rates and depressive symptoms among children and adolescents in the past ten years (Mitchell, Wells, Priebe, & Ybarra, 2014). Evidence based research suggests that suicidal and unwanted behaviors can be promulgated through social contagion effects, which model, normalize, and reinforce self-harming behavior (Hilton, 2017). These harmful behaviors and social contagion effects may occur more frequently through repetitive exposure and modelling via social media, especially when such content goes “viral” (Hilton, 2017). One example of viral self-harming behavior that has generated significant media attention is the Blue Whale Challenge (BWC). The hearsay about this challenge is that individuals at all ages are persuaded to participate in self-harm and eventually kill themselves (Mukhra, Baryah, Krishan, & Kanchan, 2017). Research is needed specifically concerning BWC ethical concerns, the effects the game may have on teenagers, and potential governmental interventions. To address this gap in the literature, the current study uses qualitative and content analysis research techniques to illustrate the risk of self-harm and suicide contagion through the portrayal of BWC on YouTube and Twitter Posts. The purpose of this study is to analyze the portrayal of BWC on YouTube and Twitter in order to identify the themes that are presented on YouTube and Twitter posts that share and discuss BWC. In addition, we want to explore to what extent are YouTube videos compliant with safe and effective suicide messaging guidelines proposed by the Suicide Prevention Resource Center (SPRC). Method Two social media websites were used to gather the data: 60 videos and 1,112 comments from YouTube and 150 posts from Twitter. The common themes of the YouTube videos, comments on those videos, and the Twitter posts were identified using grounded, thematic content analysis on the collected data (Padgett, 2001). Three codebooks were built, one for each type of data. The data for each site were analyzed, and the common themes were identified. A deductive coding analysis was conducted on the YouTube videos based on the nine SPRC safe and effective messaging guidelines (Suicide Prevention Resource Center, 2006). The analysis explored the number of videos that violated these guidelines and which guidelines were violated the most. The inter-rater reliabilities between the coders ranged from 0.61 – 0.81 based on Cohen’s kappa. Then the coders conducted consensus coding. Results & Findings Three common themes were identified among all the posts in the three social media platforms included in this study. The first theme included posts where social media users were trying to raise awareness and warning parents about this dangerous phenomenon in order to reduce the risk of any potential participation in BWC. This was the most common theme in the videos and posts. Additionally, the posts claimed that there are more than 100 people who have played BWC worldwide and provided detailed description of what each individual did while playing the game. These videos also described the tasks and different names of the game. Only few videos provided recommendations to teenagers who might be playing or thinking of playing the game and fewer videos mentioned that the provided statistics were not confirmed by reliable sources. The second theme included posts of people that either criticized the teenagers who participated in BWC or made fun of them for a couple of reasons: they agreed with the purpose of BWC of “cleaning the society of people with mental issues,” or they misunderstood why teenagers participate in these kind of challenges, such as thinking they mainly participate due to peer pressure or to “show off”. The last theme we identified was that most of these users tend to speak in detail about someone who already participated in BWC. These videos and posts provided information about their demographics and interviews with their parents or acquaintances, who also provide more details about the participant’s personal life. The evaluation of the videos based on the SPRC safe messaging guidelines showed that 37% of the YouTube videos met fewer than 3 of the 9 safe messaging guidelines. Around 50% of them met only 4 to 6 of the guidelines, while the remaining 13% met 7 or more of the guidelines. Discussion This study is the first to systematically investigate the quality, portrayal, and reach of BWC on social media. Based on our findings from the emerging themes and the evaluation of the SPRC safe messaging guidelines we suggest that these videos could contribute to the spread of these deadly challenges (or suicide in general since the game might be a hoax) instead of raising awareness. Our suggestion is parallel with similar studies conducted on the portrait of suicide in traditional media (Fekete & Macsai, 1990; Fekete & Schmidtke, 1995). Most posts on social media romanticized people who have died by following this challenge, and younger vulnerable teens may see the victims as role models, leading them to end their lives in the same way (Fekete & Schmidtke, 1995). The videos presented statistics about the number of suicides believed to be related to this challenge in a way that made suicide seem common (Cialdini, 2003). In addition, the videos presented extensive personal information about the people who have died by suicide while playing the BWC. These videos also provided detailed descriptions of the final task, including pictures of self-harm, material that may encourage vulnerable teens to consider ending their lives and provide them with methods on how to do so (Fekete & Macsai, 1990). On the other hand, these videos both failed to emphasize prevention by highlighting effective treatments for mental health problems and failed to encourage teenagers with mental health problems to seek help and providing information on where to find it. YouTube and Twitter are capable of influencing a large number of teenagers (Khasawneh, Ponathil, Firat Ozkan, & Chalil Madathil, 2018; Pater & Mynatt, 2017). We suggest that it is urgent to monitor social media posts related to BWC and similar self-harm challenges (e.g., the Momo Challenge). Additionally, the SPRC should properly educate social media users, particularly those with more influence (e.g., celebrities) on elements that boost negative contagion effects. While the veracity of these challenges is doubted by some, posting about the challenges in unsafe manners can contribute to contagion regardless of the challlenges’ true nature.more » « less
An official website of the United States government

