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Feasible and developmentally appropriate sociotechnical approaches for protecting youth from online risks have become a paramount concern among human-computer interaction research communities. Therefore, we conducted 38 interviews with entrepreneurs, IT professionals, clinicians, educators, and researchers who currently work in the space of youth online safety to understand the different sociotechnical approaches they proposed to keep youth safe online, while overcoming key challenges associated with these approaches. We identified three approaches taken among these stakeholders, which included 1) leveraging artificial intelligence (AI)/machine learning to detect risks, 2) building security/safety tools, and 3) developing new forms of parental control software. The trade-offs between privacy and protection, as well as other tensions among different stakeholders (e.g., tensions toward the big-tech companies) arose as major challenges, followed by the subjective nature of risk, lack of necessary but proprietary data, and costs to develop these technical solutions. To overcome the challenges, solutions such as building centralized and multi-disciplinary collaborations, creating sustainable business plans, prioritizing human-centered approaches, and leveraging state-of-art AI were suggested. Our contribution to the body of literature is providing evidence-based implications for the design of sociotechnical solutions to keep youth safe online.more » « less
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