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Creators/Authors contains: "Chen, Yunan"

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  1. Pregnancy brings physical, emotional, and economic challenges for expectant parent(s), close relatives, and friends. Existing technology support, including tracking technology, largely targets pregnant people and ignores other stakeholders. We therefore lack an understanding of how to approach designing collaborative pregnancy tracking technology. To understand how people collaborate around pregnancy tracking and wish to do so, we interviewed 13 pregnant people and 11 non-pregnant stakeholders in the U.S., including partners, friends, and grandparents-to-be. We find that people collaborate for goals like social bonding and jointly managing various pregnancy data. Stakeholders collaborated by either dividing up data types or collectively monitoring the same information. We also identify tensions and challenges, such as pregnant people’s privacy concerns and stakeholders’ varied levels of interest in tracking. In light of socio-cultural norms and stakeholders’ distinctive roles around pregnancy, we point to opportunities for designing collaborative technology that aligns with as well as challenges socio-cultural practices around pregnancy tracking. 
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  2. Pregnancy is a significant but stressful life transition, requiring effort from multiple stakeholders including expectant parents, family members, and friends to navigate. Existing work has primarily focused on understanding and supporting the technology use of pregnant people, neglecting other stakeholders' needs and participation. We therefore consider how pregnancy tracking apps both improve and interfere with the reconfiguration of social relationships caused by pregnancy, drawing on insights from family sociology to examine how these relationships evolve over pregnancy and the transition to parenthood. We reviewed the features of 20 pregnancy tracking apps, and analyzed 4,709 public reviews of them, finding that stakeholders used apps to bond with one another around the excitement of pregnancy, build a prenatal relationship with the fetus, and co-manage pregnancy-related logistical tasks. We find that not accounting for fetal demographics and users' identities, along with socio-cultural norms around gender and parenting roles, often inhibit these collaborative practices. We therefore suggest designing collaborative pregnancy tracking technology that considers both inclusiveness and specificity regarding stakeholders' different roles and relationships to pregnancy. 
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  3. Recently, there has been a proliferation of personal health applications describing to use Artificial Intelligence (AI) to assist health consumers in making health decisions based on their data and algorithmic outputs. However, it is still unclear how such descriptions influence individuals' perceptions of such apps and their recommendations. We therefore investigate how current AI descriptions influence individuals' attitudes towards algorithmic recommendations in fertility self-tracking through a simulated study using three versions of a fertility app. We found that participants preferred AI descriptions with explanation, which they perceived as more accurate and trustworthy. Nevertheless, they were unwilling to rely on these apps for high-stakes goals because of the potential consequences of a failure. We then discuss the importance of health goals for AI acceptance, how literacy and assumptions influence perceptions of AI descriptions and explanations, and the limitations of transparency in the context of algorithmic decision-making for personal health. 
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    Children are increasingly using wearables with physical activity tracking features. Although research has designed and evaluated novel features for supporting parent-child collaboration with these wearables, less is known about how families naturally adopt and use these technologies in their everyday life. We conducted interviews with 17 families who have naturally adopted child-owned wearables to understand how they use wearables individually and collaboratively. Parents are primarily motivated to use child-owned wearables for children's long-term health and wellbeing, whereas children mostly seek out entertainment and feeling accomplished through reaching goals. Children are often unable to interpret or contextualize the measures that wearables record, while parents do not regularly track these measures and focus on deviations from their children's routines. We discuss opportunities for making naturally-occurring family moments educational to positively contribute to children's conceptual understanding of health, such as developing age-appropriate trackable metrics for shared goal-setting and data reflection. 
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    Various contact tracing approaches have been applied to help contain the spread of COVID-19, with technology-based tracing and human tracing among the most widely adopted. However, governments and communities worldwide vary in their adoption of digital contact tracing, with many instead choosing the human approach. We investigate how people perceive the respective benefits and risks of human and digital contact tracing through a mixed-methods survey with 291 respondents from the United States. Participants perceived digital contact tracing as more beneficial for protecting privacy, providing convenience, and ensuring data accuracy, and felt that human contact tracing could help provide security, emotional reassurance, advice, and accessibility. We explore the role of self-tracking technologies in public health crisis situations, highlighting how designs must adapt to promote societal benefit rather than just self-understanding. We discuss how future digital contact tracing can better balance the benefits of human tracers and technology amidst the complex contact tracing process and context. 
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  7. null (Ed.)
    Abstract Objective Fertility is becoming increasingly supported by consumer health technologies, especially mobile apps that support self-tracking activities. However, it is not clear whether the apps support the variety of goals and life events of those who menstruate, especially during transitions between them. Methods Thirty-one of the most popular fertility apps were evaluated, analyzing data from three sources: the content of app store pages, app features, and user reviews. Findings Results suggest that fertility apps are designed to support specific life goals of people who menstruate, offering several data collection features and limited feedback options. However, users often desire holistic tracking that encompasses a variety of goals, life events, and the transitions among them. Discussion These findings suggest fertility patients can benefit more from holistic self-tracking and provide insights for future design of consumer health technologies that better support holistic fertility tracking. Conclusion Fertility apps have the potential to support varied experiences of people who menstruate. But to achieve that, apps need to expand their support by offering ways for more users to perform holistic, personalized, and personally meaningful tracking, so they can derive long-term benefit from the data they collect. 
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  8. Studies of personal informatics systems primarily examine people's use or non-use, but people often leverage other technology towards their long-term behavior change processes such as social platforms. We explore how tracking technologies and social platforms together help people build healthy eating behaviors by interviewing 18 people who use Chinese food journaling apps. We contribute a Model of Socially Sustained Self-Tracking in personal informatics, building on the past model of Personal Informatics and the learning components of Social Cognitive Theory. The model illustrates how people get advice from social platforms on when and how to track, transfer data to and apply knowledge from social platforms, evolve to use social platforms after tracking, and occasionally resume using tracking tools. Observational learning and enactive learning are central to these processes, with social technologies helping people to gain deeper and more reliable domain knowledge. We discuss how lapsing and abandoning of tracking can be viewed as evolving to social platforms, offering recommendations for how technology can better facilitate this evolution. 
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  9. null (Ed.)
    We present results from a qualitative study involving eight intergenerational families (27 participants) to understand how a family tracking intervention can help support care among intergenerational family members. Our findings show that family members communicate and stay aware of each other's' health through shared fitness data and conversations triggered by fitness sharing. We identified different challenges and preferences among the three age groups in our study: older adults enjoyed family fitness sharing but often encountered various technical challenges, the middle-aged group served as a key person to care for the rest of the family members, and the young generation could not fully engage in fitness sharing due to their busy schedule and privacy concerns. These findings suggest the design of family fitness sharing to account for the age differences in intergenerational families and support the unique needs of family fitness sharing. 
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