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  1. ; ; ; ; ; ; ; ( , Production and Operations Management)

    This article provides an evidence-based discussion of an ongoing effort within the operations of hunger relief organizations to address diversity, equity, and inclusion (DEI) by sourcing and distributing more culturally relevant food. Through nearly 100 interviews with food bank personnel in diverse roles (from partner agency relations to executives) representing various regions of the United States, we explore the challenges faced by different functional units within the organization. These interviews indicate a shift to more inclusive language, more personalized metrics, and more inclusive operations. We critically analyze the related literature and identify opportunities for infusing DEI practices in the study of hunger relief supply chains.

     
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