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The rapid development and deployment of generative AI technologies creates a design challenge of how to proactively understand the implications of productizing and deploying these new technologies, especially with regard to negative design implications. This is especially concerning in CSCW applications, where AI agents can introduce misunderstandings or even misdirections with the people interacting with the agent. In this panel, researchers from academia and industry will reflect on their experiences with ideas, methods, and processes to enable designers to proactively shape the responsible design of genAI in collaborative applications. The panelists represent a range of different approaches, including speculative fiction, design activities, design toolkits, and process guides. We hope that the panel encourages a discussion in the CSCW community around techniques we can put into practice today to enable the responsible design of genAI. 

Policies significantly shape computation’s societal impact, a crucial HCI concern. However, challenges persist when HCI professionals attempt to integrate policy into their work or affect policy outcomes. Prior research considered these challenges at the “border” of HCI and policy. This paper asks: What if HCI considers policy integral to its intellectual concerns, placing system-people-policy interaction not at the border but nearer the center of HCI research, practice, and education? What if HCI fosters a mosaic of methods and knowledge contributions that blend system, human, and policy expertise in various ways, just like HCI has done with blending system and human expertise? We present this re-imagined HCI-policy relationship as a provocation and highlight its usefulness: It spotlights previously overlooked system-people-policy interaction work in HCI. It unveils new opportunities for HCI’s futuring, empirical, and design projects. It allows HCI to coordinate its diverse policy engagements, enhancing its collective impact on policy outcomes. 

We use a design workbook of speculative scenarios as a values elicitation activity with 14 participants. The workbook depicts use case scenarios with smart home camera technologies that involve surveillance and uneven power relations. The scenarios were initially designed by the researchers to explore scenarios of privacy and surveillance within three social relationships involving “primary” and “non-primary” users: Parents-Children, Landlords-Tenants, and Residents-Domestic Workers. When the scenarios were utilized as part of a values elicitation activity with participants, we found that they reflected on a broader set of interconnected social values beyond privacy and surveillance, including autonomy and agency, physical safety, property rights, trust and accountability, and fairness. The paper suggests that future research about ethical issues in smart homes should conceptualize privacy as interconnected with a broader set of social values (which can align or be in tension with privacy), and reflects on considerations for doing research with non-primary users. 

Accounting for technologies’ unintended consequences—whether they are misinformation on social media or issues of sustainability and social justice—increasingly requires HCI to consider technology design at a societal-level scale. At this scale, public and corporate policies play a critical role in shaping technologies and user behaviors. However, the research and practices around tech and policy design have largely been held separate. How can technology design and policies better inform and coordinate with each other in generating safe new technologies? What new solutions might emerge when HCI practitioners design technology and its policies simultaneously to account for its societal impacts? This workshop addresses these questions. It will 1) identify disciplines and areas of expertise needed for a tighter, more proactive technology-and-policy-design integration, 2) launch a community of researchers, educators, and designers interested in this integration, 3) identify and publish an HCI research and education agenda towards designing technologies and technology policies simultaneously. 

The increased adoption of smart home cameras (SHCs) foregrounds issues of surveillance, power, and privacy in homes and neighborhoods. However, questions remain about how people are currently using these devices to monitor and surveil, what the benefits and limitations are for users, and what privacy and security tensions arise between primary users and other stakeholders. We present an empirical study with 14 SHC users to understand how these devices are used and integrated within everyday life. Based on semistructured qualitative interviews, we investigate users’ motivations, practices, privacy concerns, and social negotiations. Our findings highlight the SHC as a perceptually powerful and spatially sensitive device that enables a variety of surveillant uses outside of basic home security—from formally surveilling domestic workers, to casually spying on neighbors, to capturing memories. We categorize surveillant SHC uses, clarify distinctions between primary and non primary users, and highlight under-considered design directions for addressing power imbalances among primary and non-primary users. 

Multiple methods have been used to study how social values and ethics are implicated in technology design and use, including empirical qualitative studies of technologists’ work. Recently, more experimental approaches such as design fiction explore these themes through fictional worldbuilding. This paper combines these approaches by adapting design fictions as a form of memoing, a qualitative analysis technique. The paper uses design fiction memos to analyze and reflect on ethnographic interviews and observational data about how user experience (UX) professionals at large technology companies engage with values and ethical issues in their work. The design fictions help explore and articulate themes about the values work practices and relationships of power that UX professionals grapple with. Through these fictions, the paper contributes a case study showing how design fiction can be used for qualitative analysis, and provides insights into the role of organizational and power dynamics in UX professionals’ values work. 

This paper presents Timelines, a design activity to assist values advocates: people who help others recognize values and ethical concerns as relevant to technical practice. Rather than integrate seamlessly into existing design processes, Timelines aims to create a space for critical reflection and contestation among expert participants (such as technology researchers, practitioners, or students) and a values advocate facilitator to surface the importance and relevance of values and ethical concerns. The activity’s design is motivated by theoretical perspectives from design fiction, scenario planning, and value sensitive design. The activity helps participants surface discussion of broad societal-level changes related to a technology by creating stories from news headlines, and recognize a diversity of experiences situated in the everyday by creating social media posts from different viewpoints. We reflect on how decisions on the activity’s design and facilitation enables it to assist in values advocacy practices.