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LLMs promise to democratize technical work in complex domains like programmatic data analysis, but not everyone benefits equally. We study how students with varied experiences use LLMs to complete Python-based data analysis in computational notebooks in a graduate course. Drawing on homework logs, recordings, and surveys from 36 students, we ask: Which experience matters most, and how does it shape AI use? Our mixed-methods analysis shows that technical experience – not AI familiarity or communication skills – remains a significant predictor of success. Students also vary widely in how they leverage LLMs, struggling at stages of forming intent, expressing inputs, interpreting outputs, and assessing results. We identify success and failure behaviors, such as providing context or decomposing prompts, that distinguish effective use. These findings inform AI literacy interventions, highlighting that lightweight demonstrations improve surface fluency but are insufficient; deeper training and scaffolds are needed to cultivate resilient AI use skills. 

Prompting LLMs for complex tasks (e.g., building a trip advisor chatbot) needs humans to clearly articulate customized requirements (e.g., “start the response with a tl;dr”). However, existing prompt engineering instructions often lack focused training on requirement articulation and instead tend to emphasize increasingly automatable strategies (e.g., tricks like adding role-plays and “think step-by-step”). To address the gap, we introduce Requirement-Oriented Prompt Engineering (ROPE), a paradigm that focuses human attention on generating clear, complete requirements during prompting. We implement ROPE through an assessment and training suite that provides deliberate practice with LLM-generated feedback. In a randomized controlled experiment with 30 novices, ROPE significantly outperforms conventional prompt engineering training (20% vs. 1% gains), a gap that automatic prompt optimization cannot close. Furthermore, we demonstrate a direct correlation between the quality of input requirements and LLM outputs. Our work paves the way to empower more end-users to build complex LLM applications. 

Large generative AI models (GMs) like GPT and DALL-E are trained to generate content for general, wide-ranging purposes. GM content filters are generalized to filter out content which has a risk of harm in many cases, e.g., hate speech. However, prohibited content is not always harmful -- there are instances where generating prohibited content can be beneficial. So, when GMs filter out content, they preclude beneficial use cases along with harmful ones. Which use cases are precluded reflects the values embedded in GM content filtering. Recent work on red teaming proposes methods to bypass GM content filters to generate harmful content. We coin the term green teaming to describe methods of bypassing GM content filters to design for beneficial use cases. We showcase green teaming by: 1) Using ChatGPT as a virtual patient to simulate a person experiencing suicidal ideation, for suicide support training; 2) Using Codex to intentionally generate buggy solutions to train students on debugging; and 3) Examining an Instagram page using Midjourney to generate images of anti-LGBTQ+ politicians in drag. Finally, we discuss how our use cases demonstrate green teaming as both a practical design method and a mode of critique, which problematizes and subverts current understandings of harms and values in generative AI. 

Despite its benefits for children’s skill development and parent-child bonding, many parents do not often engage in interactive storytelling by having story-related dialogues with their child due to limited availability or challenges in coming up with appropriate questions. While recent advances made AI generation of questions from stories possible, the fully-automated approach excludes parent involvement, disregards educational goals, and underoptimizes for child engagement. Informed by need-finding interviews and participatory design (PD) results, we developed StoryBuddy, an AI-enabled system for parents to create interactive storytelling experiences. StoryBuddy’s design highlighted the need for accommodating dynamic user needs between the desire for parent involvement and parent-child bonding and the goal of minimizing parent intervention when busy. The PD revealed varied assessment and educational goals of parents, which StoryBuddy addressed by supporting configuring question types and tracking child progress. A user study validated StoryBuddy’s usability and suggested design insights for future parent-AI collaboration systems. 

While counterfactual examples are useful for analysis and training of NLP models, current generation methods either rely on manual labor to create very few counterfactuals, or only instantiate limited types of perturbations such as paraphrases or word substitutions. We present Polyjuice, a general-purpose counterfactual generator that allows for control over perturbation types and locations, trained by finetuning GPT-2 on multiple datasets of paired sentences. We show that Polyjuice produces diverse sets of realistic counterfactuals, which in turn are useful in various distinct applications: improving training and evaluation on three different tasks (with around 70% less annotation effort than manual generation), augmenting state-of-the-art explanation techniques, and supporting systematic counterfactual error analysis by revealing behaviors easily missed by human experts.