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Award ID contains: 1936071

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  1. Many tools are designed to support users in maintaining or developing strong time management practices. Abandonment of these specialized tools is common, in favor of returning to a more general-purpose unstructured tool. How can designs leverage the familiarity of general-purpose tools and the advantages of specialized ones? We explore if applying a time-management-specific understanding of conventions and interactions within unstructured plaintext can be a successful approach to designing support for these tasks. We report the results of two field deployments (combined n=29) of “Plan” - a mobile application with a notes-application-based interface designed to support the practice of Time Management Planning. We show that modest, domain-specific modifications of general-purpose designs can facilitate users’ pre-existing workflows and nudge them towards better practices while leaving interfaces familiar and flexible. However, those with minimal planning experience desired additional structure. 
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  2. Whether investigating research questions or designing systems, many researchers and designers need to engage users with their personal data. However, it is difficult to successfully design user-facing tools for interacting with personal data without first understanding what users want to do with their data. Techniques for raw data exploration, sketching, or physicalization can avoid the perils of tool development, but prevent direct analytical access to users' rich personal data. We present a new method that directly tackles this challenge: the data engagement interview. This interview method incorporates an analyst to provide real-time personal data analysis, granting interview participants the opportunity to directly engage with their data, and interviewers to observe and ask questions throughout this engagement. We describe the method's development through a case study with asthmatic participants, share insights and guidance from our experience, and report a broad set of insights from these interviews. 
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