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  1. The European General Data Protection Regulation (GDPR) mandates a data controller (e.g., an app developer) to provide all information specified in Articles (Arts.) 13 and 14 to data subjects (e.g., app users) regarding how their data are being processed and what are their rights. While some studies have started to detect the fulfillment of GDPR requirements in a privacy policy, their exploration only focused on a subset of mandatory GDPR requirements. In this paper, our goal is to explore the state of GDPR-completeness violations in mobile apps' privacy policies. To achieve our goal, we design the PolicyChecker framework by taking a rule and semantic role based approach. PolicyChecker automatically detects completeness violations in privacy policies based not only on all mandatory GDPR requirements but also on all if-applicable GDPR requirements that will become mandatory under specific conditions. Using PolicyChecker, we conduct the first large-scale GDPR-completeness violation study on 205,973 privacy policies of Android apps in the UK Google Play store. PolicyChecker identified 163,068 (79.2%) privacy policies containing data collection statements; therefore, such policies are regulated by GDPR requirements. However, the majority (99.3%) of them failed to achieve the GDPR-completeness with at least one unsatisfied requirement; 98.1% of them had at least one unsatisfied mandatory requirement, while 73.0% of them had at least one unsatisfied if-applicable requirement logic chain. We conjecture that controllers' lack of understanding of some GDPR requirements and their poor practices in composing a privacy policy can be the potential major causes behind the GDPR-completeness violations. We further discuss recommendations for app developers to improve the completeness of their apps' privacy policies to provide a more transparent personal data processing environment to users. 
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    Free, publicly-accessible full text available November 15, 2024
  2. Mobile and web apps are increasingly relying on the data generated or provided by users such as from their uploaded documents and images. Unfortunately, those apps may raise significant user privacy concerns. Specifically, to train or adapt their models for accurately processing huge amounts of data continuously collected from millions of app users, app or service providers have widely adopted the approach of crowdsourcing for recruiting crowd workers to manually annotate or transcribe the sampled ever-changing user data. However, when users' data are uploaded through apps and then become widely accessible to hundreds of thousands of anonymous crowd workers, many human-in-the-loop related privacy questions arise concerning both the app user community and the crowd worker community. In this paper, we propose to investigate the privacy risks brought by this significant trend of large-scale crowd-powered processing of app users' data generated in their daily activities. We consider the representative case of receipt scanning apps that have millions of users, and focus on the corresponding receipt transcription tasks that appear popularly on crowdsourcing platforms. We design and conduct an app user survey study (n=108) to explore how app users perceive privacy in the context of using receipt scanning apps. We also design and conduct a crowd worker survey study (n=102) to explore crowd workers' experiences on receipt and other types of transcription tasks as well as their attitudes towards such tasks. Overall, we found that most app users and crowd workers expressed strong concerns about the potential privacy risks to receipt owners, and they also had a very high level of agreement with the need for protecting receipt owners' privacy. Our work provides insights on app users' potential privacy risks in crowdsourcing, and highlights the need and challenges for protecting third party users' privacy on crowdsourcing platforms. We have responsibly disclosed our findings to the related crowdsourcing platform and app providers.

     
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    Free, publicly-accessible full text available September 28, 2024