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  1. ; ; ; ; ; ; (, ACM)
    We consider mobile maps, the everyday smart-device-based programs that locate the user, provide insights into local space, and support wayfinding – or do they? The authors collectively reflect on past infuriating experiences with failures of mobile maps as pedestrians. We synthesise these thick descriptions, what we call reflective auto-aggro-ethnographies, to identify shortcomings in mobile maps: hidden verticality, missing local detail, incorrect sensor data, and poor pathing. We turn to human-centred design to point out how these shortcomings should be (or, rather, should have been) addressed. 
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  2. ; ; (, Proceedings of the ACM on Human-Computer Interaction)
    At times, the interfaces of videogames -- gameworlds -- contain tiny details that go unnoticed. One such detail is how designers employ ! and ? to communicate to players. These punctuation marks have existed in videogames since their creation, yet remain undiscussed by designers. They are used as ways to promote curiosity, as objects, as ways to symbolize excitement, and as a prompt to react. Their varied history is deserving of attention, so we present a chronicle of two pieces of gameworld punctuation: ! and ?. We discuss current and past uses and identify more ways that these could be used in the future. These symbols may present a useful space of inquiry not only for games and games research, but more generally, in terms of the rapid communication of complex information. 
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