De Cristofaro, Emiliano
; Nakov, Preslav
(Ed.)
Google’s reviewed claims feature was an early attempt to incorporate additional credibility signals from fact-checking onto the search results page. The feature, which appeared when users searched for the name of a subset of news publishers, was criticized by dozens of publishers for its errors and alleged anticonservative
bias. By conducting an audit of news publisher search results and focusing on
the critiques of publishers, we find that there is a lack of consensus between fact-checking ecosystem stakeholders that may be important to address in future iterations of public facing fact-checking tools. In particular, we find that a lack of transparency coupled with a lack of consensus on what makes a fact-check relevant to a news article led to the breakdown of reviewed claims.
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