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Title: ‘Highly Partisan’ and ‘Blatantly Wrong’: Analyzing News Publishers’ Critiques of Google’s Reviewed Claims
Google’s reviewed claims feature was an early attempt to incorporate additional credibility signals from fact-checking onto the search results page. The feature, which appeared when users searched for the name of a subset of news publishers, was criticized by dozens of publishers for its errors and alleged anticonservative bias. By conducting an audit of news publisher search results and focusing on the critiques of publishers, we find that there is a lack of consensus between fact-checking ecosystem stakeholders that may be important to address in future iterations of public facing fact-checking tools. In particular, we find that a lack of transparency coupled with a lack of consensus on what makes a fact-check relevant to a news article led to the breakdown of reviewed claims.  more » « less
Award ID(s):
Author(s) / Creator(s):
De Cristofaro, Emiliano; Nakov, Preslav
Date Published:
Journal Name:
Proceedings of the 2020 Truth and Trust Online Conference (TTO 2020)
Page Range / eLocation ID:
Medium: X
Sponsoring Org:
National Science Foundation
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