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Abstract Recent work has explored how complementary strengths of humans and artificial intelligence (AI) systems might be productively combined. However, successful forms of human–AI partnership have rarely been demonstrated in real‐world settings. We present the iterative design and evaluation of Lumilo, smart glasses that help teachers help their students in AI‐supported classrooms by presenting real‐time analytics about students’ learning, metacognition, and behavior. Results from a field study conducted in K‐12 classrooms indicate that students learn more when teachers and AI tutors work together during class. We discuss implications of this research for the design of human–AI partnerships. We argue for more participatory approaches to research and design in this area, in which practitioners and other stakeholders are deeply, meaningfully involved throughout the process. Furthermore, we advocate for theory‐building and for principled approaches to the study of human–AI decision‐making in real‐world contexts.
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Designing for complementarity: Teacher and student needs for orchestration support in AI-enhanced classrooms
As artificial intelligence (AI) increasingly enters K-12 classrooms, what do teachers and students see as the roles of human versus AI instruction, and how might educational AI (AIED) systems best be designed to support these complementary roles? We explore these questions through participatory design and needs validation studies with K-12 teachers and students. Using human-centered design methods rarely employed in AIED research, this work builds on prior findings to contribute: (1) an analysis of teacher and student feedback on 24 design concepts for systems that integrate human and AI instruction; and (2) participatory speed dating (PSD): a new variant of the speed dating design method, involving iterative concept generation and evaluation with multiple stakeholders. Using PSD, we found that teachers desire greater real-time support from AI tutors in identifying when students need human help, in evaluating the impacts of their own help-giving, and in managing student motivation. Meanwhile, students desire better mechanisms to signal help-need during class without losing face to peers, to receive emotional support from human rather than AI tutors, and to have greater agency over how their personal analytics are used. This work provides tools and insights to guide the design of more effective human–AI partnerships for K-12 education.
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- Award ID(s):
- 1822861
- PAR ID:
- 10113024
- Date Published:
- Journal Name:
- Proceedings, 20th International Conference on Artificial Intelligence in Education, AIED 2019
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1007/978-3-030-23204-7_14
