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Title: Understanding personal productivity: How knowledge workers define, evaluate, and reflect on their productivity.
Productivity tracking tools often determine productivity based on the time interacting with work-related applications. To deconstruct productivity’s diverse and nebulous nature, we investigate how knowledge workers conceptualize personal productivity and delimit productive tasks in both work and non-work contexts. We report a 2-week diary study followed by a semi-structured interview with 24 knowledge workers. Participants captured productive activities and provided the rationale for why the activities were assessed to be productive. They reported a wide range of productive activities beyond typical desk-bound work—ranging from having a personal conversation with dad to getting a haircut. We found six themes that characterize the productivity assessment—work product, time management, worker’s state, attitude toward work, impact & benefit, and compound task—and identified how participants interleaved multiple facets when assessing their productivity. We discuss how these findings could inform the design of a comprehensive productivity tracking system that covers a wide range of productive activities.  more » « less
Award ID(s):
1753452
PAR ID:
10132820
Author(s) / Creator(s):
; ; ;
Date Published:
Journal Name:
Human factors in computing systems
ISSN:
1062-9432
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
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