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1. Exploring composite narratives as a methodology to understand and share research findings in engineering education

   Sajadi, Susan ; Kellam, Nadia N. ; Brunhaver, Samantha R. ( June 2023 , American Society for Engineering Education)

   In this methods paper, the development and utility of composite narratives will be explored. Composite narratives, which involve combining aspects of multiple interviews into a single narrative, are a relatively modern methodology used in the qualitative research literature for several purposes: to do justice to complex accounts while maintaining participant anonymity, summarize data in a more engaging personal form and retain the human face of the data, illustrate specific aspects of the research findings, enhance the transferability of research findings by invoking empathy, illuminate collective experiences, and enhance research impact by providing findings in a manner more accessible to those outside of academia. Composite narratives leverage the power of storytelling, which has shown to be effective in studies of neurology and psychology; i.e., since humans often think and process information in narrative structures, the information conveyed in story form can be imprinted more easily on readers’ minds or existing schema. Engineering education researchers have increasingly begun using narrative research methods. Recently, researchers have begun exploring composite narratives as an approach to enable more complex and nuanced understandings of engineering education while mitigating potential issues around the confidentiality of participants. Because this is a relatively new methodology in higher education more broadly and in engineering education specifically, more examples of how to construct and utilize composite narratives in both research and practice are needed. This paper will share how we created a composite narrative from interviews we collected for our work so that others can adapt this methodology for their research projects. The paper will also discuss ways we modified and enhanced these narratives to connect research to practice and impact engineering students. This approach involved developing probing questions to stimulate thinking, learning, and discussion in academic and industrial educational settings. We developed the composite narratives featured in this paper from fifteen semi-structured critical incident interviews with engineering managers about their perceptions of adaptability. The critical incidents shared were combined to develop seven composite narratives reflecting real-life situations to which engineers must adapt in the workplace. These scenarios, grounded in the data, were taken directly to the engineering classroom for discussion with students on how they would respond and adapt to the presented story. In this paper, we detail our process of creating one composite narrative from the broader study and its associated probing questions for research dissemination in educational settings. We present this detailed account of how one composite narrative was constructed to demonstrate the quality and trustworthiness of the composite narrative methodology and assist in its replication by other scholars. Further, we discuss the benefits and limitations of this methodology, highlighting the parts of the data brought into focus using this method and how that contrasts with an inductive-deductive approach to qualitative coding also taken in this research project. 

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2. Early Career Engineers’ Views of Ethics and Social Responsibility: Study Overview

   Claussen, S. ; Jesiek, B. K. ; Zoltowski, C. B. ; Howland, S. ( July 2021 , Proceedings of the 2021 American Society of Engineering Education Virtual Annual Conference)

   null (Ed.)

   Amidst growing concerns about a lack of attention to ethics in engineering education and professional practice, a variety of formal course-based interventions and informal or extracurricular programs have been created to improve the social and ethical commitments of engineering graduates. To supplement the formal and informal ethics education received as undergraduate students, engineering professionals often also participate in workplace training and professional development activities on ethics, compliance, and related topics. Despite this preparation, there is growing evidence to suggest that technical professionals are often challenged to navigate ethical situations and dilemmas. Some prior research has focused on assessing the impacts of a variety of learning experiences on students’ understandings of ethics and social responsibility, including the PIs’ prior NSF-funded CCE STEM study which followed engineering students through the four years of their undergraduate studies using both quantitative and qualitative research methods. This prior project explored how the students’ views on these topics changed across demographic groups, over time, between institutions, and due to specific interventions. Yet, there has been little longitudinal research on how these views and perceptions change (or do not change) among engineers during the school-to-work transition. Furthermore, there has been little exploration of how these views are influenced by the professional contexts in which these engineers work, including cultures and norms prevalent in different technical fields, organizations, and industry sectors. This NSF-supported Ethical and Responsible Research (ER2) study responds to these gaps in the literature by asking: RQ1) How do perceptions of ethics and social responsibility change in the transition from undergraduate engineering degree programs to the workplace (or graduate studies), and how are these perceptions shaped or influenced?, and RQ2) How do perceptions of ethics and social responsibility vary depending on a given individual’s engineering discipline/background and current professional setting? This paper gives an overview of the research project, describing in particular the longitudinal, mixed-methods study design which will involve collecting and analyzing data from a large sample of early career engineers. More specifically, we will present the proposed study contexts, timeline, target subject populations, and procedures for quantitative and qualitative data collection and analysis. We will also describe how this study leverages our prior project, thereby allowing unique longitudinal comparisons that span participants’ years as an engineering undergraduate student to their time as an early-career professional. Through this project, we aim to better understand how early career engineers’ perceptions of social and ethical responsibility are shaped by their prior experiences and current professional contexts. This paper will likely be of particular interest to scholars who teach or research engineering ethics, social responsibility, and professional practice. 

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3. Work in Progress: Novel Ethnographic Approaches for Investigating Engineering Practice

   https://doi.org/10.18260/1-2--35672  

   Jesiek, Brent ; Johri, Aditya ; Brozina, Cory ; Korte, Russell ( June 2020 , 2020 ASEE Virtual Annual Conference)

   null (Ed.)

   This work-in-progress paper reports on the early phases of an exploratory research project involving use of innovative approaches to collecting, analyzing, and archiving empirical data related to engineering practice. More specifically, our project takes an ethnographic approach to studying technical teams at multiple field sites representing multiple industry sectors using novel methods such as agile ethnography, trace ethnography, and network ethnography. In contrast to traditional ethnographic studies that may involve long periods of participant observation, these new approaches often involve less intensive fieldwork, and are instead designed around more targeted research questions and other sources of evidence (e.g., social network data, documentary traces in digital systems). These methods are new and evolving, and therefore have scarcely been used to study engineering practice. Thus, one major goal of the paper is to introduce the proposed methods to the engineering education research community. In doing so, we explore the potential for these methods to generate research findings more rapidly and with a greater focus on specific problems and questions of interest to both industry and researchers. Such methods have gained traction in workplace settings precisely due to such advantages, especially in software engineering and related fields where work is already very digital and distributed in character. A second major goal of this paper is to give a brief progress report on the early stages of our study, including the initial groundwork carried out to gain access to, and begin collecting data at, multiple field sites. We expect this paper will appeal to scholars who study engineering practice, and those who are interested in contemporary innovations in ethnographic and other qualitative research methods. 

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4. Weaving Privacy and Power: On the Privacy Practices of Labor Organizers in the U.S. Technology Industry

   SAYASH KAPOOR, MATTHEW SUN ( May 2022 , Computer supported cooperative work CSCW)

   We investigate the privacy practices of labor organizers in the computing technology industry and explore the changes in these practices as a response to remote work. Our study is situated at the intersection of two pivotal shifts in workplace dynamics: (a) the increase in online workplace communications due to remote work, and (b) the resurgence of the labor movement and an increase in collective action in workplaces— especially in the tech industry, where this phenomenon has been dubbed the tech worker movement. The shift of work-related communications to online digital platforms in response to an increase in remote work is creating new opportunities for and risks to the privacy of workers. These risks are especially significant for organizers of collective action, with several well-publicized instances of retaliation against labor organizers by companies. Through a series of qualitative interviews with 29 tech workers involved in collective action, we investigate how labor organizers assess and mitigate risks to privacy while engaging in these actions. Among the most common risks that organizers experienced are retaliation from their employer, lateral worker conflict, emotional burnout, and the possibility of information about the collective effort leaking to management. Depending on the nature and source of the risk, organizers use a blend of digital security practices and community-based mechanisms. We find that digital security practices are more relevant when the threat comes from management, while community management and moderation are central to protecting organizers from lateral worker conflict. Since labor organizing is a collective rather than individual project, individual privacy and collective privacy are intertwined, sometimes in conflict and often mutually constitutive. Notions of privacy that solely center individuals are often incompatible with the needs of organizers, who noted that safety in numbers could only be achieved when workers presented a united front to management. Based on our interviews, we identify key topics for future research, such as the growing prevalence of surveillance software and the needs of international and gig worker organizers. We conclude with design recommendations that can help create safer, more secure and more private tools to better address the risks that organizers face. 

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5. Weaving Privacy and Power: On the Privacy Practices of Labor Organizers in the U.S. Technology Industry

   https://doi.org/10.1145/3555574  

   Kapoor, Sayash ; Sun, Matthew ; Wang, Mona ; Jazwinska, Klaudia ; Watkins, Elizabeth Anne ( November 2022 , Proceedings of the ACM on Human-Computer Interaction)

   We investigate the privacy practices of labor organizers in the computing technology industry and explore the changes in these practices as a response to remote work. Our study is situated at the intersection of two pivotal shifts in workplace dynamics: (a) the increase in online workplace communications due to remote work, and (b) the resurgence of the labor movement and an increase in collective action in workplaces-especially in the tech industry, where this phenomenon has been dubbed the tech worker movement. The shift of work-related communications to online digital platforms in response to an increase in remote work is creating new opportunities for and risks to the privacy of workers. These risks are especially significant for organizers of collective action, with several well-publicized instances of retaliation against labor organizers by companies. Through a series of qualitative interviews with 29 tech workers involved in collective action, we investigate how labor organizers assess and mitigate risks to privacy while engaging in these actions. Among the most common risks that organizers experienced are retaliation from their employer, lateral worker conflict, emotional burnout, and the possibility of information about the collective effort leaking to management. Depending on the nature and source of the risk, organizers use a blend of digital security practices and community-based mechanisms. We find that digital security practices are more relevant when the threat comes from management, while community management and moderation are central to protecting organizers from lateral worker conflict. Since labor organizing is a collective rather than individual project, individual privacy and collective privacy are intertwined, sometimes in conflict and often mutually constitutive. Notions of privacy that solely center individuals are often incompatible with the needs of organizers, who noted that safety in numbers could only be achieved when workers presented a united front to management. Based on our interviews, we identify key topics for future research, such as the growing prevalence of surveillance software and the needs of international and gig worker organizers.We conclude with design recommendations that can help create safer, more secure and more private tools to better address the risks that organizers face. 

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