Abstract This article explores platform workers’ strategies for producing sustainable, quality services within platform structures that simultaneously over- and under-determine their work. We present findings from interviews with U.S.-based mental health professionals (n = 48) working on teletherapy platforms. These therapists describe navigating both the presence of platformic controls and the absence of features supporting professional best practices and regulatory requirements. We describe this absence as the “empty shell” characteristic of platforms and argue that it is a central technique through which platforms create scale. Our findings detail the communicative strategies therapists employ to navigate the empty shell and provide quality care to their clients. These strategies can be seen as a form of “articulation work,” a concept drawn from the sociology of work. Attending to articulation work in an emerging platform labor context, such as teletherapy, contributes to our understanding of the politics of platforms.
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A meaningful Anthropocene?: Golden spikes, transitions, boundary objects, and anthropogenic seascapes
As the number of academic manuscripts explicitly referencing the Anthropocene increases, a theme that seems to tie them all together is the general lack of continuity on how we should define the Anthropocene. In an attempt to formalize the concept, the Anthropocene Working Group (AWG) is working to identify, in the stratigraphic record, a Global Stratigraphic Section and Point (GSSP) or golden spike for a mid-twentieth century Anthropocene starting point. Rather than clarifying our understanding of the Anthropocene, we argue that the AWG’s effort to provide an authoritative definition undermines the original intent of the concept, as a call-to-arms for future sustainable management of local, regional, and global environments, and weakens the concept’s capacity to fundamentally reconfigure the established boundaries between the social and natural sciences. To sustain the creative and productive power of the Anthropocene concept, we argue that it is best understood as a “boundary object,” where it can be adaptable enough to incorporate multiple viewpoints, but robust enough to be meaningful within different disciplines. Here, we provide two examples from our work on the deep history of anthropogenic seascapes, which demonstrate the power of the Anthropocene to stimulate new thinking about the entanglement of humans and non-humans, and for building interdisciplinary solutions to modern environmental issues.
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- Award ID(s):
- 1714704
- PAR ID:
- 10191677
- Date Published:
- Journal Name:
- Sustainability
- Volume:
- 12
- Issue:
- 16
- ISSN:
- 2071-1050
- Page Range / eLocation ID:
- 6459
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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