An official website of the United States government
Governance reforms like decentralization and performance-based management aim to improve public services by increasing accountability among street-level bureaucrats: bureaucrats may be held to account by communities, supervisors, intermediary organizations, or all of these. To assess the relationship between accountability and bureaucratic effort, we utilize data from a lab-in-the-field behavioral experiment conducted with Honduran health workers across decentralized and centrally administered municipalities. We presented health workers with an incentivized effort task that included instructions that were neutral, had a bottom-up political accountability prompt, or a top-down bureaucratic accountability prompt. Our results show that administrative context moderates the accountability-to-effort relationship. With neutral instructions, civil servants in decentralized systems exert greater quality effort than their counterparts under centralized administration. Importantly, both accountability prompts increase quality effort in centrally administered settings to levels comparable with those in decentralized settings. These findings support multiple accountability as a potentially important mechanism linking decentralization reform to improved service delivery.
more »
« less
Decentralization Can Increase Cooperation among Public Officials
Abstract Collective action among public officials is necessary for the effective delivery of many social services, but relatively little is known about how it can be fostered through policy reforms. In this article, we compare cooperation among public officials within decentralized versus centrally‐administered municipalities in Honduras. Leveraging a quasi‐experiment in health sector reform, coupled with behavioral games and social network surveys, we find that decentralization is associated with greater cooperation. When they are able to communicate, health sector workers in decentralized municipalities contribute more to a public good than their centrally‐administered counterparts. This increase in cooperative behavior results in part from the decentralization reform engendering greater numbers of interactions and stronger ties across different levels of government. These findings indicate that institutional reforms like decentralization can favorably reconfigure patterns of social interactions across public organizations, which is an important component of administrative capacity in developing countries.
more »
« less
- PAR ID:
- 10226517
- Publisher / Repository:
- Wiley-Blackwell
- Date Published:
- Journal Name:
- American Journal of Political Science
- Volume:
- 66
- Issue:
- 3
- ISSN:
- 0092-5853
- Format(s):
- Medium: X Size: p. 554-569
- Size(s):
- p. 554-569
- Sponsoring Org:
- National Science Foundation
More Like this
-
-
Abstract Decentralization reform has both advantages and risks. Bringing service delivery “closer to the people” can improve information flows and strengthen accountability, but it may also leave systems vulnerable to elite capture and corruption by municipal government officials. While past research has acknowledged the possibility of corruption under decentralization, relatively little work has connected those risks to features of these reforms or specific local institutional arrangements. To explore the conditions that can help mitigate the risks of corruption under decentralization, we study the case of health sector reform in Honduras where municipal governments, associations, and NGOs each serve as intermediary-managing organizations under a common decentralized health service delivery model. We argue that three types of institutional arrangements reflecting local accountability practices serve as checks on the authority granted through decentralization and can help guard against corruption: external supervision, civil society engagement, and public participation. Empirically, we draw on data from more than 600 street-level bureaucrats, valuable but under-utilized informants about municipal corruption, across a matched sample of 65 municipalities with contrasting forms of administration. We find that reported corruption is highest under decentralization led by municipal governments, as compared to association- or NGO-led varieties. Both external supervision and civil society engagement help attenuate the positive association between decentralization and corruption, but public participation does not. Overall, this research highlights the importance of considering reform features and local conditions when designing policies to help manage risks and support effective social sector decentralization.more » « less
-
ABSTRACT Amidst 21st‐century climate‐related threats, municipal elected officials (EOs) may outsource public services to third parties to avoid the political costs of adopting “unpopular” sustainability policies—a strategy known as political decoupling. However, decoupling raises accountability concerns and may not improve sustainability, leading some municipalities to “recouple” services. To help understand the political impacts of these decisions, we assess how public scrutiny toward EOs in US municipalities changes after varying degrees of coupling in the water provision sector (i.e., how much service delivery shifts away from or toward municipal oversight). Analysis of local media coverage shows public attention toward EOs decreases after higher degrees of decoupling and recoupling, public opinion becomes polarized toward EOs after decouplings, and the public links sustainability‐related issues to EOs after high degrees of decoupling. The results highlight how reforming public services relates to political accountability‐related factors and raise critical questions about the political decoupling strategy.more » « less
-
Abstract Unreliable public water supplies cause human hardships and are still common worldwide. Households often deal with the issue by adopting various coping strategies that are representative of economic decentralization (e.g., using private wells, sourcing from third‐party vendors) and political decentralization (e.g., making petitions to a public provider). There is growing interest in these user‐level decentralized coping strategies, but their relative effects on provider's behavior and the long‐term sustainability of public water supply remain unclear. This puzzle has not been tackled using an experimental approach. This study reports a controlled behavioral experiment conducted to test the relative effectiveness of different coping strategies on infrastructure quality and users‐provider cooperation in the context of agricultural water supply. We tested experimental treatments involving two classes of coping strategies:exitandvoice. The exit option represents users' shift to an alternative water source. The voice option represents users' direct effort to influence a public irrigation service provider. We recruited 272 human subjects into our 4‐player experiment (one provider and three users) and observed and compared their decisions under four treatments (exit, voice, their combination, and no options). The results show that the voice option leads to improved outcomes compared to other choices that include the exit option, suggesting that contrary to previously thought, the exit option can be detrimental to users‐provider cooperation. We also observed that a user tends to cooperate more (pay and use the public service) when other users do the same.more » « less
-
Abstract Does providing information about police shootings influence policing reform preferences? We conducted an online survey experiment in 2021 among approximately 2,600 residents of 10 large US cities. It incorporated original data we collected on police shootings of civilians. After respondents estimated the number of police shootings in their cities in 2020, we randomized subjects into three treatment groups and a control group. Treatments included some form of factual information about the police shootings in respondents’ cities (e.g., the actual total number). Afterward, respondents were asked their opinions about five policing reform proposals. Police shooting statistics did not move policing reform preferences. Support for policing reforms is primarily associated with partisanship and ideology, coupled with race. Our findings illuminate key sources of policing reform preferences among the public and reveal potential limits of information-driven, numeric-based initiatives to influence policing in the US.more » « less
