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1. Distantly-Supervised Dense Retrieval Enables Open-Domain Question Answering without Evidence Annotation

   Chen Zhao, Chenyan Xiong ( January 2021 , Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing)

   Open-domain question answering answers a question based on evidence retrieved from a large corpus. State-of-the-art neural approaches require intermediate evidence annotations for training. However, such intermediate annotations are expensive, and methods that rely on them cannot transfer to the more common setting, where only question– answer pairs are available. This paper investigates whether models can learn to find evidence from a large corpus, with only distant supervision from answer labels for model training, thereby generating no additional annotation cost. We introduce a novel approach (DISTDR) that iteratively improves over a weak retriever by alternately finding evidence from the up-to-date model and encouraging the model to learn the most likely evidence. Without using any evidence labels, DISTDR is on par with fully-supervised state-of-theart methods on both multi-hop and singlehop QA benchmarks. Our analysis confirms that DISTDR finds more accurate evidence over iterations, which leads to model improvements. The code is available at https:// github.com/henryzhao5852/DistDR. 

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2. Open-Retrieval Conversational Question Answering

   https://doi.org/10.1145/3397271.3401110  

   Qu, Chen ; Yang, Liu ; Chen, Cen ; Qiu, Minghui ; Croft, W. Bruce ; Iyyer, Mohit ( July 2020 , Proceedings of the International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR2020))

   null (Ed.)

   Conversational search is one of the ultimate goals of information retrieval. Recent research approaches conversational search by simplified settings of response ranking and conversational question answering, where an answer is either selected from a given candidate set or extracted from a given passage. These simplifications neglect the fundamental role of retrieval in conversational search. To address this limitation, we introduce an open-retrieval conversational question answering (ORConvQA) setting, where we learn to retrieve evidence from a large collection before extracting answers, as a further step towards building functional conversational search systems. We create a dataset, OR-QuAC, to facilitate research on ORConvQA. We build an end-to-end system for ORConvQA, featuring a retriever, a reranker, and a reader that are all based on Transformers. Our extensive experiments on OR-QuAC demonstrate that a learnable retriever is crucial for ORConvQA. We further show that our system can make a substantial improvement when we enable history modeling in all system components. Moreover, we show that the reranker component contributes to the model performance by providing a regularization effect. Finally, further in-depth analyses are performed to provide new insights into ORConvQA. 

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3. Riker: Mining Rich Keyword Representations for Interpretable Product Question Answering

   https://doi.org/10.1145/3292500.3330985  

   Zhao, Jie ; Guan, Ziyu ; Sun, Huan ( January 2019 , Proceedings of the 25th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining)

   This work studies product question answering (PQA) which aims to answer product-related questions based on customer reviews. Most recent PQA approaches adopt end2end semantic matching methodologies, which map questions and answers to a latent vector space to measure their relevance. Such methods often achieve superior performance but it tends to be difficult to interpret why. On the other hand, simple keyword-based search methods exhibit natural interpretability through matched keywords, but often suffer from the lexical gap problem. In this work, we develop a new PQA framework (named Riker) that enjoys the benefits of both interpretability and effectiveness. Riker mines rich keyword representations of a question with two major components, internal word re-weighting and external word association, which predict the importance of each question word and associate the question with outside relevant keywords respectively, and can be jointly trained under weak supervision with large-scale QA pairs. The keyword representations from Riker can be directly used as input to a keyword-based search module, enabling the whole process to be effective while preserving good interpretability. We conduct extensive experiments using Amazon QA and review datasets from 5 different departments, and our results show that Riker substantially outperforms previous state-of-the-art methods in both synthetic settings and real user evaluations. In addition, we compare keyword representations from Riker and those from attention mechanisms popularly used for deep neural networks through case studies, showing that the former are more effective and interpretable. 

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4. Robust Question Answering Through Sub-part Alignment

   https://doi.org/10.18653/v1/2021.naacl-main.98  

   Chen, Jifan ; Durrett, Greg ( January 2021 , Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies)

   Current textual question answering (QA) models achieve strong performance on in-domain test sets, but often do so by fitting surface-level patterns, so they fail to generalize to out-of-distribution settings. To make a more robust and understandable QA system, we model question answering as an alignment problem. We decompose both the question and context into smaller units based on off-the-shelf semantic representations (here, semantic roles), and align the question to a subgraph of the context in order to find the answer. We formulate our model as a structured SVM, with alignment scores computed via BERT, and we can train end-to-end despite using beam search for approximate inference. Our use of explicit alignments allows us to explore a set of constraints with which we can prohibit certain types of bad model behavior arising in cross-domain settings. Furthermore, by investigating differences in scores across different potential answers, we can seek to understand what particular aspects of the input lead the model to choose the answer without relying on post-hoc explanation techniques. We train our model on SQuAD v1.1 and test it on several adversarial and out-of-domain datasets. The results show that our model is more robust than the standard BERT QA model, and constraints derived from alignment scores allow us to effectively trade off coverage and accuracy. 

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5. Can NLI Models Verify QA Systems’ Predictions?

   https://doi.org/10.18653/v1/2021.findings-emnlp.324  

   Chen, Jifan ; Choi, Eunsol ; Durrett, Greg ( January 2021 , Findings of the Association for Computational Linguistics: EMNLP 2021)

   To build robust question answering systems, we need the ability to verify whether answers to questions are truly correct, not just “good enough” in the context of imperfect QA datasets. We explore the use of natural language inference (NLI) as a way to achieve this goal, as NLI inherently requires the premise (document context) to contain all necessary information to support the hypothesis (proposed answer to the question). We leverage large pre-trained models and recent prior datasets to construct powerful question conversion and decontextualization modules, which can reformulate QA instances as premise-hypothesis pairs with very high reliability. Then, by combining standard NLI datasets with NLI examples automatically derived from QA training data, we can train NLI models to evaluate QA models’ proposed answers. We show that our approach improves the confidence estimation of a QA model across different domains, evaluated in a selective QA setting. Careful manual analysis over the predictions of our NLI model shows that it can further identify cases where the QA model produces the right answer for the wrong reason, i.e., when the answer sentence cannot address all aspects of the question. 

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