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Digital technologies shape how individuals, communities, and soci- eties interact; yet they are far from equitable. This paper presents a framework that challenges the “one-view-fits-all” design approach to digital health tools. We explore systemic issues of power to eval- uate the multidimensional indicators of Latino health outcomes and how technology can support well-being. Our proposed frame- work enables designers to gain a better understanding of how marginalized communities use digital technologies to navigate unique challenges. As an innovative and possibly controversial approach to assets-based design, we stress the importance of in- dustry and academia self-reflection on their organization’s role in the marginalization of communities in addition to valuing the lived experiences of marginalized communities. Through this approach, designers may avoid amplifying structural and health inequities in marginalized communities.
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An assets-based design approach to promote digital equity for Latino youth and their communities.
Digital technologies have recently shaped the way in which individuals and communities interact. This paper examines the unique social contexts of Latino youth and their use of digital technologies to support access to health information and extend social support. The design and use of digital health tools are complex and should not take a one-size-fits-all approach. In order to better understand community assets and systemic issues of power, this paper explores interactions between developmental, contextual, and technological factors that may empower Latino youth to use digital tools to support their wellbeing, especially in the era of COVID-19 (C-19). Therefore, we first review the nuances of culture and behaviors of Latino youth to highlight opportunities for strength identification support. Next, we review traditional co-design processes and how they might be refined to support an assets-based approach. Finally, we present an assets-based approach and framework to be used as a lens through which designers can gain better understanding of Latino youth and their use of digital technologies to navigate unique challenges. Through this approach, designers may avoid amplifying structural inequities and discriminatory processes in marginalized communities.
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- Award ID(s):
- 2136847
- PAR ID:
- 10287969
- Date Published:
- Journal Name:
- The 23rd ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW)
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/https://doi.org/10.5281/zenodo.4317906
