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Title: Kim, I., Frank, K., Wolf, J.R., & Pentland, B.T. (2021) “Predicting Process Structure after a Disruption: An Example from the Clinical Documentation Process”
Using data from the audit trail of an electronic medical record system, we examine the effects of a disruption on the clinical documentation process. We use process mining to construct a network that describes the process and then we use a latent factor selection model to analyze changes to that network. Rather than attempting to discover a particular process model, our goal is to identify theory-based factors that explain change and stability in the overall pattern of actions. We conduct the analysis at two levels of granularity and we compare time periods with and without disruption. The paper contributes to current research on routine dynamics as network dy-namics by demonstrating the use of network science to predict the structure of an organizational routine.  more » « less
Award ID(s):
1734237
NSF-PAR ID:
10302054
Author(s) / Creator(s):
; ; ;
Date Published:
Journal Name:
BPM Routine Dynamics Workshop
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
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