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1. Weaving Social Innovation Communities During Times of Disruption

   Goldstein, Bruce Evan (March 2021, Social innovations journal)

   In a time of disruption, how do our social innovation organizations maintain the enabling conditions for productivity, commitment, creativity, and purpose? In this article I summarize the practical wisdom shared with me during twelve online dialogues convened from 2018 to 2020. Highly experienced and effective network designers and facilitators (“netweavers”) discussed how they addressed challenges to their efforts to pursue social justice and ecological and economic well-being while working remotely within collaborative learning networks. I provide their own verbatim advice on how to catalyze creativity and impact within a highly dispersed innovation community, and offer 27 actionable steps organized under four headings that address: (1) how to show up in your organization, (2) how to organize so governance and creativity becomes self-generating, (3) how to manage your organization over time, and (4) how to manage during shock and stress. These ideas can help sustain the ability of your organization to pursue effective strategies to address seemingly intractable problems, adapt to changing conditions and new contexts, scale innovation, and respond rapidly to crisis. 

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2. Crisis response among essential workers and their children during the COVID-19 pandemic

   https://doi.org/10.1016/j.ypmed.2021.106852  

   Sugg, M.M. (February 2022, Preventive medicine)

   Limited research has been conducted on the mental health concerns of frontline and essential workers and their children during the COVID-19 pandemic in the United States (U.S.). This study examined the association between working on the frontlines in the U.S. during the COVID-19 pandemic (March to July 2020) and personal crisis text concerns (e.g., self-harm, suicidal thoughts, anxiety/stress, and substance abuse) for frontline essential workers and the children of frontline workers. We used a novel data set from a crisis texting service, Crisis Text Line (CTL), that is widely used throughout the U.S. Generalized Estimating Equations examined the individual association between eight specific crisis types (Depression, Stress/Anxiety, Self-Harm, Suicidal Thoughts, Substance Abuse, Isolation, Relationship Issues, and Abuse) and being in frontline work or being a child of a frontline worker during the early phase of the pandemic. Using CTL concerns as a proxy for the prevalence of mental health issues, we found that children of workers, specifically the youngest demographic (13 years and under), females, and non-conforming youth had a higher risk of specific crisis events during the COVID-19 pandemic. Additionally, Hispanic children of workers reported higher rates of stress/anxiety, whereas African American children of workers had higher rates of abuse and depression. Frontline workers had a higher risk of suicidal thoughts, and the risk of crisis events was generally highest for non-binary, transgender, and male users. Increases in CTL usage among frontline workers were noted across 7–28 days after spikes in local COVID-19 cases. The research to date has focused on the mental health of frontline essential workers, but our study highlights troubling trends in psychological stress among children of these workers. Supportive interventions and mental health resources are needed not only for frontline essential workers but for their children too. 

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3. Organizations Learning, Relearning and Un‐learning from Public Health Disasters

   Seeger, Matthew; Kilgore, Paul; McElmurry, Shawn (April 2022, 2022 Preparedness Summit)

   Organizations and communities learn by collecting information both from their direct, experiences and by observing others. Information is translated into knowledge, which is disseminated and used to inform subsequent planning, decisions and actions. Among the experiences and observations of organizations and communities that can be translated into knowledge are crises and disasters, including infections disease outbreaks, water contamination events and natural disasters. Organizational and community learning occurs when knowledge generated in response to crises is applied and when previous events serve as the basis for informing responses to an anticipated risk or emerging crisis. Trial-and-error learning is an ongoing process of experimentation, assessment and evaluation. Through trial and error, it is possible to determine that an activity does not produce desired outcomes, allowing for strategies to be adjusted and refined. Communities and organizations also benefit from observing others facing similar threats and learn from their failures and successes. Vicarious learning is bolstered through publicly available information, such as media reports and web presence, and access to networks of similar organizations. Crises can provide opportunities to re-evaluate fundamental assumptions, norms, processes, structures, plans, technologies, and overall performance. This session provides an overview of learning from crises and presents cases from the COVID-19 pandemic response, water contamination events, and natural disasters. The COVID-19 response in the City of Detroit offers important lessons about public health disparities, community engagement, and sustained responses. Cases studies of learning from the Flint Water Crisis and the Toledo Water Crisis illustrate how organizations and communities can translate experience into knowledge. Natural disasters can reveal systemic vulnerabilities and deficiencies in knowledge. Winter Storm Uri impacted Texas in mid-February 2021, bringing cold temperatures, record-levels of snow, and damaging ice and devastating the electrical grid, prompting widespread boil water notices. This case provides lessons about informing the public about emerging risks and about how they respond. These cases show how organizational learning may help organizations and communities prevent the repetition of a similar crisis, plan and respond more effectively. 

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4. Inclusion Management Practices as a Pathway to Enhance Organizational Resilience in Response to a Crisis: An Empirical Test in the Context of the COVID‐19 Pandemic

   https://doi.org/10.1111/peps.12669  

   Li, Yixuan; Song, Yifan; Wang, Mo; Wu, Yanbin; Zhu, X_Susan; Alonso, Alexander (November 2024, Personnel Psychology)

   ABSTRACT Organizations inevitably face various forms of disruptive events (e.g., external crises), and sustaining long‐term prosperity requires them to stay resilient when encountering unexpected adversity. Prior crisis management research predominantly relied on qualitative case studies to examine efforts after a crisis had occurred, treating the crisis as a “given” rather than a variable. The exceptionality of crisis situations and the ad hoc nature of crisis countermeasures largely limit current knowledge about how organizations may manage employees to remain in a preparative stance for disruptive events. Integrating the inclusion literature, crisis management research, and event system theory, we propose inclusion management practices as a viable pathway for organizations to develop resilience resources and capabilities prior to a crisis, allowing them to exhibit greater robustness and agility when a crisis arises. Such robustness and agility, in turn, enhance organizational performance thereafter. We further pinpoint the strength of a crisis event as an important contingency shaping the effects of pre‐crisis inclusion management practices on organizations’ resilient responses and thereby performance. We tested our hypotheses in the context of the COVID‐19 pandemic crisis using longitudinal manager‐report survey data (N= 884 workplaces). We found that workplaces that implemented more inclusion management practices before COVID‐19 were more robust and agile in response to the pandemic crisis. Agility (but not robustness), in turn, was positively related to organizational performance. In addition, the effect of inclusion management practices on agility was stronger for workplaces with greater COVID‐19 event strength. 

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5. Crisis Response and Suicidal Behaviors of Essential Workers and Children of Essential Workers During the COVID-19 Pandemic

   https://doi.org/10.1177/00333549221148177  

   Sugg, Margaret_M; Runkle, Jennifer_D; Ryan, Sophia_C; Singh, Devyani; Green, Shannon; Thompson, Martie (January 2023, Public Health Reports®)

   Objective:The COVID-19 pandemic has put unprecedented stress on essential workers and their children. Limited cross-sectional research has found increases in mental health conditions from workload, reduced income, and isolation among essential workers. Less research has been conducted on children of essential workers. We examined trends in the crisis response of essential workers and their children from April 2020 through August 2021. Methods:We investigated the impact during 3 periods of the pandemic on workers and their children using anonymized data from the Crisis Text Line on crisis help-seeking texts for thoughts of suicide or active suicidal ideation (desire, intent, capability, time frame), abuse (emotional, physical, sexual, unspecified), anxiety/stress, grief, depression, isolation, bullying, eating or body image, gender/sexual identity, self-harm, and substance use. We used generalized estimating equations to study the longitudinal change in crisis response across the later stages of the pandemic using adjusted odds ratios (aORs) for worker status and crisis outcomes. Results:Results demonstrated higher odds of crisis outcomes for thoughts of suicide (aOR = 1.06; 95% CI, 1.00-1.12) and suicide capability (aOR = 1.14; 95% CI, 1.02-1.27) among essential workers than among nonessential workers. Children of essential workers had higher odds of substance use than children of nonessential workers (aOR = 1.33; 95% CI, 1.08-1.65), particularly for Indigenous American children (aOR = 2.76; 95% CI, 1.35-5.36). Essential workers (aOR = 1.17; 95% CI, 1.07-1.27) and their children (aOR = 1.18; 95% CI, 1.07-1.30) had higher odds of grief than nonessential workers and their children. Conclusion:Essential workers and their children had elevated crisis outcomes. Immediate and low-cost psychologically supportive interventions are needed to mitigate the mental health impacts of the COVID-19 pandemic on these populations. 

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