Rankings are the primary interface through which many online platforms match users to items (e.g. news, products, music, video). In these two-sided markets, not only the users draw utility from the rankings, but the rankings also determine the utility (e.g. exposure, revenue) for the item providers (e.g. publishers, sellers, artists, studios). It has already been noted that myopically optimizing utility to the users – as done by virtually all learning-to-rank algorithms – can be unfair to the item providers. We, therefore, present a learning-to-rank approach for explicitly enforcing merit-based fairness guarantees to groups of items (e.g. articles by the same publisher, tracks by the same artist). In particular, we propose a learning algorithm that ensures notions of amortized group fairness, while simultaneously learning the ranking function from implicit feedback data. The algorithm takes the form of a controller that integrates unbiased estimators for both fairness and utility, dynamically adapting both as more data becomes available. In addition to its rigorous theoretical foundation and convergence guarantees, we find empirically that the algorithm is highly practical and robust.
User Fairness, Item Fairness, and Diversity for Rankings in Two-Sided Markets
Ranking items by their probability of relevance has long been the goal of conventional ranking systems. While this maximizes traditional criteria of ranking performance, there is a growing understanding that it is an oversimplification in online platforms that serve not only a diverse user population, but also the producers of the items. In particular, ranking algorithms are expected to be fair in how they serve all groups of users --- not just the majority group --- and they also need to be fair in how they divide exposure among the items. These fairness considerations can partially be met by adding diversity to the rankings, as done in several recent works. However, we show in this paper that user fairness, item fairness and diversity are fundamentally different concepts. In particular, we find that algorithms that consider only one of the three desiderata can fail to satisfy and even harm the other two. To overcome this shortcoming, we present the first ranking algorithm that explicitly enforces all three desiderata. The algorithm optimizes user and item fairness as a convex optimization problem which can be solved optimally. From its solution, a ranking policy can be derived via a novel Birkhoff-von Neumann decomposition algorithm more »
- Award ID(s):
- 2008139
- Publication Date:
- NSF-PAR ID:
- 10309937
- Journal Name:
- ACM Conference on the Theory of Information Retrieval
- Sponsoring Org:
- National Science Foundation
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Accepted Manuscript1.0
- Publisher's Version of Record
- https://doi.org/10.1145/3471158.3472260
