Abstract Misinformation about the COVID-19 pandemic proliferated widely on social media platforms during the course of the health crisis. Experts have speculated that consuming misinformation online can potentially worsen the mental health of individuals, by causing heightened anxiety, stress, and even suicidal ideation. The present study aims to quantify the causal relationship between sharing misinformation, a strong indicator of consuming misinformation, and experiencing exacerbated anxiety. We conduct a large-scale observational study spanning over 80 million Twitter posts made by 76,985 Twitter users during an 18.5 month period. The results from this study demonstrate that users who shared COVID-19 misinformation experienced approximately two times additional increase in anxiety when compared to similar users who did not share misinformation. Socio-demographic analysis reveals that women, racial minorities, and individuals with lower levels of education in the United States experienced a disproportionately higher increase in anxiety when compared to the other users. These findings shed light on the mental health costs of consuming online misinformation. The work bears practical implications for social media platforms in curbing the adverse psychological impacts of misinformation, while also upholding the ethos of an online public sphere.
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Characterizing User Susceptibility to COVID-19 Misinformation on Twitter
Though significant efforts such as removing false claims and promoting reliable sources have been increased to combat COVID-19 misinfodemic, it remains an unsolved societal challenge if lacking a proper understanding of susceptible online users, i.e., those who are likely to be attracted by, believe and spread misinformation. This study attempts to answer who constitutes the population vulnerable to the online misinformation in the pandemic, and what are the robust features and short-term behavior signals that distinguish susceptible users from others. Using a 6-month longitudinal user panel on Twitter collected from a geopolitically diverse network-stratified samples in the US, we distinguish different types of users, ranging from social bots to humans with various level of engagement with COVID-related misinformation. We then identify users' online features and situational predictors that correlate with their susceptibility to COVID-19 misinformation. This work brings unique contributions: First, contrary to the prior studies on bot influence, our analysis shows that social bots' contribution to misinformation sharing was surprisingly low, and human-like users' misinformation behaviors exhibit heterogeneity and temporal variability. While the sharing of misinformation was highly concentrated, the risk of occasionally sharing misinformation for average users remained alarmingly high. Second, our findings highlight the political sensitivity activeness and responsiveness to emotionally-charged content among susceptible users. Third, we demonstrate a feasible solution to efficiently predict users' transient susceptibility solely based on their short-term news consumption and exposure from their networks. Our work has an implication in designing effective intervention mechanism to mitigate the misinformation dissipation.
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- Award ID(s):
- 2027713
- NSF-PAR ID:
- 10334372
- Date Published:
- Journal Name:
- Proceedings of the International AAAI Conference on Weblogs and Social Media
- Volume:
- 16
- ISSN:
- 2334-0770
- Page Range / eLocation ID:
- 1005-1016
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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