In this paper, we take a step towards understanding how to design search engine results pages (SERP) that encourage children’s engagement as they seek for online resources. For this, we conducted a participatory design session to enable us to elicit children’s preferences and determine what children (ages 6–12) find lacking in more traditional SERP. We learned that children want more dynamic means of navigating results and additional ways to interact with results via icons. We use these findings to inform the design of a new SERP interface, which we denoted CHIRP. To gauge the type of engagement that a SERP incorporating interactive elements–CHIRP–can foster among children, we conducted a user study at a public school. Analysis of children’s interactions with CHIRP, in addition to responses to a post-task survey, reveals that adding additional interaction points results in a SERP interface that children prefer, but one that does not necessarily change engagement levels through clicks or time spent on SERP.
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Searching for Engagement: Child Engagement and Search Engine Result Pages
In this paper, we explore how children engage with search engine result pages (SERP) generated by a popular search API in response to their online inquiries. We do so to further understand children navigation behaviour. To accomplish this goal, we examine search logs produced as a result of children (ages 6 to 12), using metrics commonly used to operationalize engagement, including: position of clicks, time spent hovering, and the sequence of navigation on a SERP. We also investigate the potential connection between the text complexity of SERP snippets and engagement. Our findings verify that children engage more frequently with SERP results in higher ranking positions, but that engagement does not decrease linearly as children navigate to lower ranking positions. They also reveal that children generally spend more time hovering on snippets with more complex readability levels (i.e., harder to read) than snippets on the lower end of the readability spectrum.
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- Award ID(s):
- 1763649
- NSF-PAR ID:
- 10337084
- Date Published:
- Journal Name:
- Interaction Design and Children
- Page Range / eLocation ID:
- 479-484
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1145/3501712.3535316
