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Context: Addressing women's under-representation in the soft-ware industry, a widely recognized concern, requires attracting as well as retaining more women. Hearing from women practitioners, particularly those positioned in multi-cultural settings, about their challenges and and adopting their lived experienced solutions can support the design of programs to resolve the under-representation issue. Goal: We investigated the challenges women face in global software development teams, particularly what motivates women to leave their company; how those challenges might break down according to demographics; and strategies to mitigate the identified challenges. Method: To achieve this goal, we conducted an ex-ploratory case study in Ericsson, a global technology company. We surveyed 94 women and employed mixed-methods to analyze the data. Results: Our findings reveal that women face socio-cultural challenges, including work-life balance issues, benevolent and hos-tile sexism, lack of recognition and peer parity, impostor syndrome, glass ceiling bias effects, the prove-it-again phenomenon, and the maternal wall. The participants of our research provided different suggestions to address/mitigate the reported challenges, including sabbatical policies, flexibility of location and time, parenthood support, soft skills training for managers, equality of payment and opportunities between genders, mentoring and role models to sup-port career growth, directives to hire more women, inclusive groups and events, women's empowerment, and recognition for women's success. The framework of challenges and suggestions can inspire further initiatives both in academia and industry to onboard and retain women. Women represent less than 24% of employees in software development industry and experience various types of prejudice and bias. Even in companies that care about Diversity & Inclusion, “untying the mooring ropes” of socio-cultural problems is hard. Hearing from women, especially those working in a multi-cultural organization, about their challenges and adopting their suggestions can be vital to design programs and resolve the under-representation issue. In this work we work closely with a large software development or-ganization which invests and believes in diversity and inclusion. We listened to women and the challenges they face in global soft-ware development teams of this company and what these women suggest reduce the problems and increase retention. Our research showed that women face work-life balance issues and encounter invisible barriers that prevent them from rising to top positions. They also suffer micro-aggression and sexism, need to show com-petence constantly, be supervised in essential tasks, and receive less work after becoming mothers. Moreover, women miss having more female colleagues, lack self-confidence and recognition. The women from the company suggested sabbatical policies, the flexibil-ity of location and time, parenthood support, soft skills training for managers, equality of opportunities, role models to support career growth, directives to hire more women, support groups, and more interaction between women, inclusive groups and events, women's empowerment by publishing their success stories in media and recognizing their achievements. Our results had been shared with the company Human Resources department and management and they considered the diagnosis helpful and will work on actions to mitigate the challenges that women still perceive.
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Supporting Women in the Industry: an interview with LASER-TEC
With March being Women’s History Month, we would like to use this issue to recognize the National Center for Laser-Photonics and Fiber Optics Education, LASER-TEC, for the work they are doing to support women and young girls joining our industry. This interview with Natalia Chekhovskaya sheds more light on their programs specific to women, what shortcomings the industry still has, and what you can do to help.
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- Award ID(s):
- 1700352
- PAR ID:
- 10338880
- Date Published:
- Journal Name:
- LIA today
- Issue:
- March/April 2022
- ISSN:
- 2690-5973
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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Context: Addressing women’s under-representation in the software industry, a widely recognized concern, requires attracting as well as retaining more women. Hearing from women practitioners, particularly those positioned in multi-cultural settings, about their challenges and adopting their lived experienced solutions can support the design of programs to resolve the under-representation issue. Goal: We investigated the challenges women face in global software development teams, particularly what motivates women to leave their company; how those challenges might break down according to demographics; and strategies to mitigate the identified challenges. Method: To achieve this goal, we conducted an exploratory case study in Ericsson, a global technology company. We surveyed 94 women and employed mixed-methods to analyze the data. Results: Our findings reveal that women face socio-cultural challenges, including work-life balance issues, benevolent and hostile sexism, lack of recognition and peer parity, impostor syndrome, glass ceiling bias effects, the prove-it-again phenomenon, and the maternal wall. The participants of our research provided different suggestions to address/mitigate the reported challenges, including sabbatical policies, flexibility of location and time, parenthood support, soft skills training for managers, equality of payment and opportunities between genders, mentoring and role models to support career growth, directives to hire more women, inclusive groups and events, women’s empowerment, and recognition for women’s success. The framework of challenges and suggestions can inspire further initiatives both in academia and industry to onboard and retain women.more » « less
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Since the summer of 2006, the NSF-funded AERIM Research Experience for Undergraduates (REU) program in the department of Mechanical Engineering at Oakland University has been offering rich research, professional development, networking and cohort-building experiences to undergraduate students in the science, technology, engineering and math (STEM) fields. With a focus on hands-on automotive and energy research projects and a proximity to many automotive companies, the program has been successful at attracting a diverse group of students. In fact, a total of 104 students from 70 different universities have participated in the program over the past 15 years, with about 70% of the participants coming from groups that have traditionally been underrepresented in engineering (women in particular). Most research projects have been team-based and have typically involved experimental and analytical work with perhaps a handful of numerical simulation-based projects over the years. Prior assessment has shown that students greatly valued and benefited from interacting with faculty mentors, industry professionals, industry tours, and each other. As a result of limitations placed on in-person meeting and on-campus activities impacted by the Covid-19 pandemic, the program had to pivot to a virtual format in the summer of 2021. This virtual format brought about several challenges and opportunities, which will be discussed in this paper. Despite the virtual format, the program was successful at attracting a diverse group of students in 2021. Twelve undergraduate students from eight different institutions took part remotely in the program and encompassed several time zones ranging from Eastern Standard Time to Alaska Standard Time. The 2021 cohort included seven women, three underrepresented minorities, and two students with a reported disability. Also noteworthy is the fact that half of the students were first generation in college students. While the PIs were happy with the student make up, running the program in a virtual format was very challenging. For one, what was traditionally a hands-on, experimental research program had to pivot to completely simulation/analytical based projects. This brought about issues related to remote access to software, time lags and difficulties with engaging students while computer simulations were running remotely. While the program was able to offer several seminars and meetings with industry professionals in a virtual fashion, it was not possible to provide industry tours or the casual conversations that would spontaneously occur when meeting face to face with industry professionals. Finally, with students logging in from their homes across the country and across different time zones rather than living together in the Oakland University dorms, the usual bonding and group interactions that would normally occur over the summer were difficult to replicate. In this paper we discuss what was learned from these challenges and how the virtual format also offered opportunities that will be utilized in future years.more » « less
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Accepted Manuscript1.0
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