- Award ID(s):
- 1951411
- PAR ID:
- 10339587
- Date Published:
- Journal Name:
- IEEE transactions on software engineering
- ISSN:
- 2326-3881
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
More Like this
-
Recent research has exposed a serious discrimination problem affecting applications of the Digital Sharing Economy (DSE), such as Uber, Airbnb, and TaskRabbit. To control for this problem, several DSE apps have crafted a new form of usage policies, known as non-discrimination policies (NDPs). These policies are intended to outline end-users' rights of equal treatment and describe how acts of bias and discrimination over DSE apps are identified and prevented. However, there is still a major knowledge gap in how such non-code artifacts can be formulated, structured, and evolved. To bridge this gap, in this paper, we introduce a first-of-its-kind framework for analyzing and evaluating the content of NDPs in the DSE market. Our analysis is conducted using a dataset of 108 DSE apps, sampled from a broad range of application domains. Our results show that, a) most DSE apps do not provide a separate NDP, b) the majority of existing policies are either extremely brief or combined as sub-statements of other usage policies, and c) most apps do not provide a clear statement of how their NDPs are enforced. Our analysis in this paper is intended to assist DSE app developers with drafting and evolving more comprehensive NDPs as well as help end-users of these apps to make more informed socioeconomic decisions in one of the fastest growing software ecosystems in the world.more » « less
-
We contribute empirical and conceptual insights regarding the roles of digital labor platforms in online freelancing, focusing attention to social identities such as gender, race, ethnicity, and occupation. Findings highlight how digital labor platforms reinforce and exacerbate identity-based stereotypes, bias and expectations in online freelance work. We focus on online freelancing as this form of working arrangement is becoming more prevalent. Online freelancing also relies on the market-making power of digital platforms to create an online labor market. Many see this as one likely future of work with less bias. Others worry that labor platforms' market power allows them to embed known biases into new working arrangements: a platformization of inequality. Drawing on data from 108 online freelancers, we discuss six findings: 1) female freelance work is undervalued; 2) gendered occupational expectations; 3) gendered treatment; 4) shared expectations of differential values; 5) racial stereotypes and expectations; and 6) race and ethnicity as an asset. We discuss the role of design in the platformization and visibility of social identity dimensions, and the implications of the reinforced identity perceptions and marginalization in digital labor platforms.
-
Online bipartite-matching platforms are ubiquitous and find applications in important areas such as crowdsourcing and ridesharing. In the most general form, the platform consists of three entities: two sides to be matched and a platform operator that decides the matching. The design of algorithms for such platforms has traditionally focused on the operator’s (expected) profit. Since fairness has become an important consideration that was ignored in the existing algorithms a collection of online matching algorithms have been developed that give a fair treatment guarantee for one side of the market at the expense of a drop in the operator’s profit. In this paper, we generalize the existing work to offer fair treatment guarantees to both sides of the market simultaneously, at a calculated worst case drop to operator profit. We consider group and individual Rawlsian fairness criteria. Moreover, our algorithms have theoretical guarantees and have adjustable parameters that can be tuned as desired to balance the trade-off between the utilities of the three sides. We also derive hardness results that give clear upper bounds over the performance of any algorithm. A preliminary version with fewer results that was co-authored with Esmaeili, Duppala, Nanda, and Dickerson, appeared as a refereed two-page abstract at AAMAS 2022.more » « less
-
The sharing economy has upset the market for housing and transportation services. Homeowners can rent out their property when they are away on vacation, car owners can offer ridesharing services. These sharing economy business models are based on monetizing under-utilized infrastructure. They are enabled by peer-to-peer platforms that match eager sellers with willing buyers. Are there compelling sharing economy opportunities in the electricity sector? What products or services can be shared in tomorrow’s Smart Grid? We begin by exploring sharing economy opportunities in the electricity sector, and discuss regulatory and technical obstacles to these opportunities. We then study the specific problem of a collection of firms sharing their electricity storage. We characterize equilibrium prices for shared storage in a spot market. We formulate storage investment decisions of the firms as a non-convex non-cooperative game. We show that under a mild alignment condition, a Nash equilibrium exists, it is unique, and it supports the social welfare. We discuss technology platforms necessary for the physical exchange of power, and market platforms necessary to trade electricity storage. We close with synthetic examples to illustrate our ideas.more » « less
-
Online crowdsourcing platforms have proliferated over the last few years and cover a number of important domains, these platforms include worker-task platforms such as Amazon Mechanical Turk, worker-for hire platforms such as TaskRabbit to specialized platforms with specific tasks such as ridesharing like Uber, Lyft, Ola, etc. An increasing proportion of the human workforce will be employed by these platforms in the near future. The crowdsourcing community has done yeoman’s work in designing effective algorithms for various key components, such as incentive design, task assignment, and quality control. Given the increasing importance of these crowdsourcing platforms, it is now time to design mechanisms so that it is easier to evaluate the effectiveness of these platforms. Specifically, we advocate developing benchmarks for crowdsourcing research. Benchmarks often identify important issues for the community to focus on and improve upon. This has played a key role in the development of research domains as diverse as databases and deep learning. We believe that developing appropriate benchmarks for crowdsourcing will ignite further innovations. However, crowdsourcing – and future of work, in general – is a very diverse field that makes developing benchmarks much more challenging. Substantial effort is needed that spans across developing benchmarks for datasets, metrics, algorithms, platforms, and so on. In this article, we initiate some discussion into this important problem and issue a call-to-arms for the community to work on this important initiative.more » « less