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Title: HSI Students' Experience with "Servingness" During COVID-19
In March of 2020, higher education institutions across the U.S. closed their doors and converted to remote and online learning due to the COVID-19 health crisis. As the country adjusted to the “new normal” of living and working at home, the economic and psychological impact of self-isolation and business closures were felt strongly by those who were most economically and socially vulnerable. In this context, the evaluation team of the Computing Alliance of Hispanic Serving Institutions (CAHSI) implemented a survey of students studying computer science at Hispanic Serving Institutions (HSIs) across the country to understand the impact of COVID-19 on their lives. In this paper, we identify the contexts in which students at HSIs continued (or failed to continue) their academic pursuits under great hardship. Our analysis highlights how the multidimensional framework of “servingness,” defined as a critical organizational, interactional, and ideological approach that many HSIs use to support their students, was experienced by students during the pandemic (Garcia et al., 2019). We argue that the practices and structures of servingness contributed to sustaining students’ well-being, dignity, and learning amid uncertainty.  more » « less
Award ID(s):
1834620
PAR ID:
10350902
Author(s) / Creator(s):
; ;
Date Published:
Journal Name:
Dialogues in social justice
Volume:
6
Issue:
2
ISSN:
2578-2029
Page Range / eLocation ID:
1-16
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
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