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Growth hacking, particularly within the spectre of surveillance capitalism, has led to the widespread use of deceptive, manipulative, and coercive design techniques in the last decade. These challenges exist at the intersection of many diferent technology professions that are rapidly evolving and “shapeshifting” their design practices to confront emerging regulation. A wide range of scholars have increasingly addressed these challenges through the label “dark patterns,” describing the content of deceptive and coercive design practices, the ubiquity of these patterns in contemporary digital systems, and the impact of emerging regulatory and legislative action on the presence of dark patterns. Building on this convergent and trans-disciplinary research area, the aims of this SIG are to: 1) Provide an opportunity for researchers and practitioners to address methodologies for detecting, characterizing, and regulating dark patterns; 2) Identify opportunities for additional empirical work to characterize and demonstrate harms related to dark patterns; and 3) Aid in convergence among HCI, design, computational, regulatory, and legal perspectives on dark patterns. These goals will enable an internationally-diverse, engaged, and impactful research community to address the threats of dark patterns on digital systems.
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Mapping the Landscape of Dark Patterns Scholarship: A Systematic Literature Review
Dark patterns are increasingly ubiquitous in digital services and regulation, describing instances where designers use deceptive, manipulative, or coercive tactics to encourage end users to make decisions that are not in their best interest. Research regarding dark patterns has also increased significantly over the past several years. In this systematic review, we evaluate literature (n=79) from 2014 to 2022 that has empirically described dark patterns in order to identify the presence, impact, or user experience of these patterns as they appear in digital systems. Based on our analysis, we identify key areas of current interest in evaluating dark patterns’ context, presence, and impact; describe common disciplinary perspectives and framing concepts; characterize dominant methodologies; and outline opportunities for further methodological support and scholarship to empower scholars, designers, and regulators.
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- Award ID(s):
- 1909714
- PAR ID:
- 10430369
- Date Published:
- Journal Name:
- DIS '23 Companion: Companion Publication of the 2023 ACM Designing Interactive Systems Conference
- Page Range / eLocation ID:
- 188 to 193
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1145/3563703.3596635
