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Title: PTSDialogue: Designing a Conversational Agent to Support Individuals with Post-Traumatic Stress Disorder
Post-traumatic stress disorder (PTSD) is a serious public health issue. Approximately 8 million adults in the United States suffer from PTSD in any given year, and 7–8% of the U.S. population will have PTSD at some point in their lives. Recent studies have explored eHealth technologies to support persons living with PTSD. However, current approaches are often unable to sustain adherence, leading to sub-optimal clinical outcomes. Conversational agents (CAs) can help to improve longitudinal adherence by interactively engaging users and maintaining social presence. In this work, we present prototypes of PTSDialogue — a finite-state CA to deliver evidence-based strategies and support self-management for individuals living with PTSD. We also discuss the design requirements and process of adapting existing eHealth content to interactive dialogues. Furthermore, we detail design decisions to address safety and ethical concerns to develop a CA for a vulnerable population.  more » « less
Award ID(s):
1850287
PAR ID:
10475891
Author(s) / Creator(s):
; ; ; ;
Publisher / Repository:
ACM
Date Published:
ISBN:
9781450384612
Page Range / eLocation ID:
198 to 203
Subject(s) / Keyword(s):
conversational agents chatbot PTSD
Format(s):
Medium: X
Location:
Virtual USA
Sponsoring Org:
National Science Foundation
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