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1. Assessing the stability of Tweet corpora for hurricane events over time: A mixed methods approach

   Xin, E.; Murthy, D.; Lakuduva, N.; & Stephens, K. K. (January 2019, Social media + society)

   When natural disasters occur, various organizations and agencies turn to social media to understand who needs help and how they have been affected. The purpose of this study is twofold: first, to evaluate whether hurricane-related tweets have some consistency over time, and second, whether Twitter-derived content is thematically similar to other private social media data. Through a unique method of using Twitter data gathered from six different hurricanes, alongside private data collected from qualitative interviews conducted in the immediate aftermath of Hurricane Harvey, we hypothesize that there is some level of stability across hurricane-related tweet content over time that could be used for better real-time processing of social media data during natural disasters. We use latent Dirichlet allocation (LDA) to derive topics, and, using Hellinger distance as a metric, find that there is a detectable connection among hurricane topics. By uncovering some persistent thematic areas and topics in disaster-related tweets, we hope these findings can help first responders and government agencies discover urgent content in tweets more quickly and reduce the amount of human intervention needed. 

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2. A comparison of people’s use of Twitter in Puerto Rico Earthquake and Hurricane Maria

   Thackaberry, Taylor; Bogemann, Kayley; Burchard, Shane; Butler, Jessie; Spencer, Austin; Li, Liuqing; Wernstedt, Kris; Murray-Tuite, Pamela; Fox, Edward A. (May 2020, International Conference on Information Systems for Crisis Response and Management)

   The purpose of the Twitter Disaster Behavior project is to identify patterns in online behavior during natural disasters by analyzing Twitter data. The main goal is to better understand the needs of a community during and after a disaster, to aid in recovery. The datasets analyzed were collections of tweets about Hurricane Maria, and recent earthquake events, in Puerto Rico. All tweets pertaining to Hurricane Maria are from the timeframe of September 15 through October 14, 2017. Similarly, tweets pertaining to the Puerto Rico earthquake from January 7 through February 6, 2020 were collected. These tweets were then analyzed for their content, number of retweets, and the geotag associated with the author of the tweet. We counted the occurrence of key words in topics relating to preparation, response, impact, and recovery. This data was then graphed using Python and Matplotlib. Additionally, using a Twitter crawler, we extracted a large dataset of tweets by users that used geotags. These geotags are used to examine location changes among the users before, during, and after each natural disaster. Finally, after performing these analyses, we developed easy to understand visuals and compiled these figures into a poster. Using these figures and graphs, we compared the two datasets in order to identify any significant differences in behavior and response. The main differences we noticed stemmed from two key reasons: hurricanes can be predicted whereas earthquakes cannot, and hurricanes are usually an isolated event whereas earthquakes are followed by aftershocks. Thus, the Hurricane Maria dataset experienced the highest amount of tweet activity at the beginning of the event and the Puerto Rico earthquake dataset experienced peaks in tweet activity throughout the entire period, usually corresponding to aftershock occurrences. We studied these differences, as well as other important trends we identified. 

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3. VictimFinder: Harvesting rescue requests in disaster response from social media with BERT

   https://doi.org/10.1016/j.compenvurbsys.2022.101824  

   Zhou, B.; Zou, L.; Mostafavi, A.; Lin, B.; Yang, M.; Gharaibeh, N.; Cai, H.; Abedin, J.; Mandal, D. (July 2022, Computers environment and urban systems)

   Social media platforms are playing increasingly critical roles in disaster response and rescue operations. During emergencies, users can post rescue requests along with their addresses on social media, while volunteers can search for those messages and send help. However, efficiently leveraging social media in rescue operations remains challenging because of the lack of tools to identify rescue request messages on social media automatically and rapidly. Analyzing social media data, such as Twitter data, relies heavily on Natural Language Processing (NLP) algorithms to extract information from texts. The introduction of bidirectional transformers models, such as the Bidirectional Encoder Representations from Transformers (BERT) model, has significantly outperformed previous NLP models in numerous text analysis tasks, providing new opportunities to precisely understand and classify social media data for diverse applications. This study developed and compared ten VictimFinder models for identifying rescue request tweets, three based on milestone NLP algorithms and seven BERT-based. A total of 3191 manually labeled disaster-related tweets posted during 2017 Hurricane Harvey were used as the training and testing datasets. We evaluated the performance of each model by classification accuracy, computation cost, and model stability. Experiment results show that all BERT-based models have significantly increased the accuracy of categorizing rescue-related tweets. The best model for identifying rescue request tweets is a customized BERT-based model with a Convolutional Neural Network (CNN) classifier. Its F1-score is 0.919, which outperforms the baseline model by 10.6%. The developed models can promote social media use for rescue operations in future disaster events. 

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4. How the experience of California wildfires shape Twitter climate change framings

   https://doi.org/10.1007/s10584-023-03668-0  

   Ko, Jessie_W Y; Ni, Shengquan; Taylor, Alexander; Chen, Xiusi; Huang, Yicong; Kumar, Avinash; Alsudais, Sadeem; Wang, Zuozhi; Liu, Xiaozhen; Wang, Wei; et al (January 2024, Climatic Change)

   Abstract Climate communication scientists search for effective message strategies to engage the ambivalent public in support of climate advocacy. The personal experience of wildfire is expected to render climate change impacts more concretely, pointing to a potential message strategy to engage the public. This study examined Twitter discourse related to climate change during the onset of 20 wildfires in California between the years 2017 and 2021. In this mixed method study, we analyzed tweets geographically and temporally proximal to the occurrence of wildfires to discover framings and examined how frequencies in climate framings changed before and after fires. Results identified three predominant climate framings: linking wildfire to climate change, suggesting climate actions, and attributing climate change to adversities besides wildfires. Mean tweet frequencies linking wildfire to climate change and attributing adversities increased significantly after the onset of fire. While suggesting climate action tweets also increased, the increase was not statistically significant. Temporal analysis of tweet frequencies for the three themes of tweets showed that discussion increased after the onset of a fire but persisted typically no more than 2 weeks. For fires that burned for longer periods of more than a month, external events triggered climate discussions. Our findings contribute to identifying how the personal experience of wildfire shapes Twitter discussion related to climate change, and how these framings change over time during wildfire events, leading to insights into critical time points after wildfire for implementing message strategies to increase public engagement on climate change impacts and policy. 

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5. Monitoring Misinformation on Twitter During Crisis Events: A Machine Learning Approach

   https://doi.org/10.1111/risa.13634  

   Hunt, Kyle; Agarwal, Puneet; Zhuang, Jun (November 2020, Risk Analysis)

   Abstract Social media has been increasingly utilized to spread breaking news and risk communications during disasters of all magnitudes. Unfortunately, due to the unmoderated nature of social media platforms such as Twitter, rumors and misinformation are able to propagate widely. Given this, a surfeit of research has studied false rumor diffusion on Twitter, especially during natural disasters. Within this domain, studies have also focused on the misinformation control efforts from government organizations and other major agencies. A prodigious gap in research exists in studying the monitoring of misinformation on social media platforms in times of disasters and other crisis events. Such studies would offer organizations and agencies new tools and ideologies to monitor misinformation on platforms such as Twitter, and make informed decisions on whether or not to use their resources in order to debunk. In this work, we fill the research gap by developing a machine learning framework to predict the veracity of tweets that are spread during crisis events. The tweets are tracked based on the veracity of their content as either true, false, or neutral. We conduct four separate studies, and the results suggest that our framework is capable of tracking multiple cases of misinformation simultaneously, with scores exceeding 87%. In the case of tracking a single case of misinformation, our framework reaches an score of 83%. We collect and drive the algorithms with 15,952 misinformation‐related tweets from the Boston Marathon bombing (2013), Manchester Arena bombing (2017), Hurricane Harvey (2017), Hurricane Irma (2017), and the Hawaii ballistic missile false alert (2018). This article provides novel insights on how to efficiently monitor misinformation that is spread during disasters. 

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