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Online toxicity is ubiquitous across the internet and its negative impact on the people and that online communities that it effects has been well documented. However, toxicity manifests differently on various platforms and toxicity in open source communities, while frequently discussed, is not well understood. We take a first stride at understanding the characteristics of open source toxicity to better inform future work on designing effective intervention and detection methods. To this end, we curate a sample of 100 toxic GitHub issue discussions combining multiple search and sampling strategies. We then qualitatively analyze the sample to gain an understanding of the characteristics of open-source toxicity. We find that the pervasive forms of toxicity in open source differ from those observed on other platforms like Reddit or Wikipedia. In our sample, some of the most prevalent forms of toxicity are entitled, demanding, and arrogant comments from project users as well as insults arising from technical disagreements. In addition, not all toxicity was written by people external to the projects; project members were also common authors of toxicity. We also discuss the implications of our findings. Among others we hope that our findings will be useful for future detection work.
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The Effects of Group Sanctions on Participation and Toxicity: Quasi-experimental Evidence from the Fediverse
Online communities often overlap and coexist, despite incongruent norms and approaches to content moderation. When communities diverge, decentralized and federated communities may pursue group-level sanctions, including defederation (disconnection) to block communication between members of specific communities. We investigate the effects of defederation in the context of the Fediverse, a set of decentralized, interconnected social networks with independent governance. Mastodon and Pleroma, the most popular software powering the Fediverse, allow administrators on one server to defederate from another. We use a difference-in-differences approach and matched controls to estimate the effects of defederation events on participation and message toxicity among affected members of the blocked and blocking servers. We find that defederation causes a drop in activity for accounts on the blocked servers, but not on the blocking servers. Also, we find no evidence of an effect of defederation on message toxicity.
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- PAR ID:
- 10562332
- Publisher / Repository:
- AAAI
- Date Published:
- Journal Name:
- Proceedings of the International AAAI Conference on Web and Social Media
- Volume:
- 18
- ISSN:
- 2162-3449
- Page Range / eLocation ID:
- 315 to 328
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Journal Article:
- https://doi.org/10.1609/icwsm.v18i1.31316
