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This content will become publicly available on August 3, 2026

Title: Cueing the Crowd: LLM-Driven Conversational Cues Across Different Meeting Modalities Increase Topical Diversity of Generated Ideas
Advances in speech technologies and generative AI (Gen AI) have enabled the possibility of generating conversational cues to improve engagement and creativity during small-group discussions. Such cues could contextually adapt and guide a live conversation, or conversely, serve as a distraction. How do conversational cues impact ideation and social interaction? How does the meeting modality impact the effectiveness of cues? We built a system, CueTip, to generate and deliver real-time contextual conversational cues using the GPT 4o-mini model. In a 2x2 study, N=172 participants in dyads completed a brainstorming task where they received cues or not during either a virtual or in-person discussion. Cued participants’ ideas and discussions were more topically diverse than Non-Cued participants. In-person groups noticed slightly more cues on average than virtual groups. We discuss implications for designing effective conversational cues.  more » « less
Award ID(s):
2009003
PAR ID:
10654070
Author(s) / Creator(s):
; ; ; ; ; ;
Publisher / Repository:
ACM
Date Published:
Page Range / eLocation ID:
297 to 316
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
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