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The Amazon Alexa voice assistant provides convenience through automation and control of smart home appliances using voice commands. Amazon allows third-party applications known as skills to run on top of Alexa to further extend Alexa's capability. However, as multiple skills can share the same invocation phrase and request access to sensitive user data, growing security and privacy concerns surround third-party skills. In this paper, we study the availability and effectiveness of existing security indicators or a lack thereof to help users properly comprehend the risk of interacting with different types of skills. We conduct an interactive user study (inviting active users of Amazon Alexa) where participants listen to and interact with real-world skills using the official Alexa app. We find that most participants fail to identify the skill developer correctly (i.e., they assume Amazon also develops the third-party skills) and cannot correctly determine which skills will be automatically activated through the voice interface. We also propose and evaluate a few voice-based skill type indicators, showcasing how users would benefit from such voice-based indicators.
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Why Am I Seeing Double? An Investigation of Device Management Flaws in Voice Assistant Platforms
In Voice Assistant (VA) platforms, when users add devices to their accounts and give voice commands, complex interactions occur between the devices, skills, VA clouds, and vendor clouds. These interactions are governed by the device management capabilities (DMC) of VA platforms, which rely on device names, types, and associated skills in the user account. Prior work studied vulnerabilities in specific VA components, such as hidden voice commands and bypassing skill vetting. However, the security and privacy implications of device management flaws have largely been unexplored. In this paper, we introduce DMC-Xplorer, a testing framework for the automated discovery of VA device management flaws. We first introduce VA description language (VDL), a new domain-specific language to create VA environments for testing, using VA and skill developer APIs. DMC-Xplorer then selects VA parameters (device names, types, vendors, actions, and skills) in a combinatorial approach and creates VA environments with VDL. It issues real voice commands to the environment via developer APIs and logs event traces. It validates the traces against three formal security properties that define the secure operation of VA platforms. Lastly, DMC-Xplorer identifies the root cause of property violations through intervention analysis to identify VA device management flaws. We exercised DMC-Xplorer on Amazon Alexa and Google Home and discovered two design flaws that can be exploited to launch four attacks. We show that malicious skills with default permissions can eavesdrop on privacy-sensitive device states, prevent users from controlling their devices, and disrupt the services on the VA cloud.
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- Award ID(s):
- 2145744
- PAR ID:
- 10660666
- Publisher / Repository:
- The annual Privacy Enhancing Technologies Symposium (PETS)
- Date Published:
- Journal Name:
- Proceedings on Privacy Enhancing Technologies
- Volume:
- 2025
- Issue:
- 2
- ISSN:
- 2299-0984
- Page Range / eLocation ID:
- 719 to 733
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript
- Journal Article:
- https://doi.org/10.56553/popets-2025-0084
